I suggest you read the guidance on this site and elsewhere about how the FoI process works - the authority is entitled to take 20 days to answer, and in practice often answers earlier. You can't request an internal review until you've had a substantive answer that they can review.

Where is the guidance as most organizations try to go back to beginning each time so never reach the end so don't have to show they have no discretion even the charities .What I used to sort out in 5 min[ very ethical] never gets sorted getting ripped off by solicitors and those with responsibility for assisting in the process. Are you taking sides? I feel totally alienated my dyspraxia [ location /sequencing] is being used against me so can't raise issues. You are using same written not oral system causing me the problems to silence me highlighting problems for everyone which is a shame as the basic ideas behind your sites are excellent it is following admin and process causing the bother as usual .Otherwise why am I not finding any of the excellent methods effective.

I think you may find that this won't be treated as an FOI request as you're not asking for recorded info.

How does that resolve the problem . I am not asking for recorded information because if it is maladministrated noone does anything anyway . So what is the point?

You're not getting satisfaction from the FoI system because you're using it for things and in ways it wasn't designed for. It's for getting access to authority records. It's not appropriate to attempt to engage the FoI officers dealing with your request in long discussions about the policies of the authority, or about any personal grievance you may have with the authority. You should explore the authority's complaints procedure for that. If you have communication difficulties then the authority should make their procedure accessible to you in other ways.

Do you think I haven't & its been deliberately destroyed by the Royal Courts of Justice after paying £2000 to a dodgy lawyer and nobody wants to know. . Its people like you giving others so much stress it causes cardiacs .What have you done to help ??!!If I was treated fairly properly I would not be writing a word this has only happened since Thatchers Cut"s and suspect Research methods.Obviously you are benefiting from this corruption to be so mean.

Oh dear...

None of which has anything to do with the FoI process and the DH. You really would benefit from taking a breath and concentrating your efforts in the right places and leaving the FoI process for those who have a valid use for it.

And no, to my knowledge I've never benefitted from the corruption due to Mrs Thatcher's suspect research methods. Whatever that may mean.

You wouldn't need to request stupid facts & stats made to say what you like if system working fairly & properly . I am more concerned about those enduring civil liberties abuse by malicious interventions from nasty inhumane persons like you.

What is point of asking questions for system to work better when people we are paying are wating time and money doing the below.

DH case ref: 417828R

15 June 2009

Dear Ms Shrive

FREEDOM OF INFORMATION [FOI] ACT 2000: REQUEST FOR INTERNAL REVIEW DH CASE REF: 417828R

Thank you for your request for an internal review into your letter dated 1 June, which followed your receipt of our response of 3 June to your previous emails of 13, 28 and 30 May concerning complaints about the NHS.

The Department of Health has nothing further to add to its letter of 3 June.

The NHS complaints procedure is set out in detail on the Department of Health's website and the following link will take you to the relevant pages:-

http://www.dh.gov.uk/en/ContactUs/Compla...

I am sorry I am unable to be more helpful.

Yours sincerely,

TONY DOOLE

Senior Casework Manager

Freedom of Information Team

The FOI Act entitles you to ask for recorded information only. If you write and ask for the department's opinion they will rightly not treat it as an FOI request but will treat it as departmental correspondence and provide you with a reply. The Department of Health probably has a complaints procedure which you can use, but this won't be an internal review as part of FOIA. You may find this irritating, but best to know how the system works.

YOu should also be aware that your annotations will not be seen by the Authority in question. This is not as you may think a 'web forum' it's not a real time way to raise problems but a nifty way of allowing people to send FOI request to public authorities.

Therefore many of teh comments you see (the ones in a smaller font) will only be seen by people who are reading your attempts at righting what yu belive to be many wrongs. Unfortunately this may be the wrong way of doing so