McGill’s Bus Services Limited

Dear Sir/Madam,

In respect of the above request Transport Scotland only hold
information in respect of question 2 in your list and respond to it as
follows;

Question:- "Please provide details of any fraudulent activity/concerns
regarding the above operator and the abuse of the concessionary travel
scheme in Scotland"

Answer:- The Concessionary Travel and Integrated Ticketing Unit of
Transport Scotland are responsible for managing reimbursement payments to
bus operators within the National Concessionary Travel Scheme in Scotland.
All claims for reimbursement are validated in the same way. These
processes are controlled by our Fraud Response Plan which directs that
where we have evidence of fraud we would make an allegation to the police
for investigation. It also directs that where a fraud is suspected we
would not speak to any third party about this. All abuses of the Scheme
are dealt with within our Fraud Response Plan.

Question 1 makes reference to SPT and should therefore be directed to
Strathclyde Partnership for Transport
Question 3 asks about payments for driving buses on non standard road
surfaces. If there is such payment it is not within the remit of Transport
Scotland.

Question 4 asks about sanctions, chargebacks or fines in relation to this
operator providing it's service. Again this is not within the remit of
Transport Scotland however the Office of the Traffic Commissioner may be
able to assist.

I hope this information assists you.

Yours sincerely

Ronnie Mellis
Operations
Manager
Concessionary
Travel and Integrated Ticketing Unit
Transport Scotland

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Dear Sir/Madam,

I have submitted this for review as requested

Yours sincerely

Ronnie Mellis

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Dear Sir/Madam

Thank you for your letter dated 19th October 2009. I have been requested
by David Middleton to carry out a review of our response to your request
under the Freedom of Information (Scotland) Act 2002 (FOISA) for details
of fraudulent activity by McGill's Bus Services Limited. I have been asked
to carry out the review because I was not involved in handling your
original request, and I will be looking at the case afresh to establish
whether the original response should be confirmed, with or without
modifications as appropriate, or a fresh decision should be substituted.

I will review the case on the basis of your request for review and contact
you within 20 working days of your request being received with my
decision. A response will be issued on or before Monday 16th November
2009.

If you wish to discuss this process then I can be contacted via email or
on the number below.

Regards,

Steven McMahon

Steven McMahon
Economic Adviser
Transport Economics Analysis & Research
Strategy & Investment Directorate
Transport Scotland
Telephone: 0141 272 7568
Blackberry: 07825175198

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Communications via the GSi may be automatically logged, monitored and/or
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Dear Sir/Madam

Further to my email of Friday 23rd October 2009 I have now completed my
review of our response to your request made under the Freedom of
Information (Scotland) Act 2002 (FOISA) for details of fraudulent activity
by McGill's Bus Services Limited. The outcome of this is attached.

<<Concessionary Fares Fraudulent Claims - Review of FoI Request November
2009.doc>>
Regards,
Steven McMahon

Steven McMahon
Economic Adviser
Transport Economics Analysis & Research
Strategy & Investment Directorate
Transport Scotland
Telephone: 0141 272 7568
Blackberry: 07825175198

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.