Management of Asylum Applications by the UK Border Agency

Cassidy, J made this Freedom of Information request to National Audit Office

The request was partially successful.

From: Cassidy, J

22 February 2009

Dear Sir or Madam,

Further to your recent report 'Management of Asylum Applications by
the UK Border Agency' [1] can you please email me an electronic
copy, in the original formats (such as plain-text, MS word etc), of
any information, file notes and background research material you
hold, that formed the basis/evidence of the comments and findings
made in this report, concerning unaccompanied asylum-seeking
children, including anything obtained in the associated fieldwork.

Please provide a list summary of such information, containing how,
where and who it was obtained from, to include information you
choose and information you may choose not to disclose.

[1] Management of Asylum Applications by the UK Border Agency
http://www.nao.org.uk/whats_new/0708-1/0...

Yours faithfully,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

23 February 2009

REFERENCE: FOI-348

Dear J Cassidy,

Thank you for your email in which you requested information relating to
the National Audit Office (NAO) report 'Management of Asylum Applications
by the UK Border Agency.' Specifically, you have requested:

* electronic copies, in the original formats (such as plain-text, MS
word etc), of any information, file notes and background research
material held by the NAO which formed the basis/evidence of the
comments and findings made in the above report, concerning
unaccompanied asylum-seeking children, including anything obtained in
the associated fieldwork;
* a list summary of such information, containing how, where and who it
was obtained from, to include information we choose to disclose
or information we may choose not to disclose.

Your request was received on 23rd February, 2009 and I am dealing with it
under the terms of the Freedom of Information Act, 2000. If you have any
queries about this email, please contact the FOI team. It would be helpful
if you could quote our reference number, above, in any correspondence.

Yours sincerely,

Joseph da Silva
FOI Team
National Audit Office
Information Centre
157-197 Buckingham Palace Road
London
SW1W 9SP
email: [1][NAO request email]
Tel: +44 (0)20 7798 7264

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

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1. mailto:[NAO request email]

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From: FOI, REQUESTS
National Audit Office

19 March 2009


Attachment Holding response FOI 348.pdf
49K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Please find attached a holding response in relation to your recent request
made under the Freedom of Information Act 2000.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Link to this

From: Cassidy, J

19 March 2009

Dear FOI, REQUESTS,

REFERENCE: FOI-348

Thank you for your response, which appears to be a image of a
letter and subsequently inaccessible to a Screen Reader.

To ensure all future correspondence and information disclosures are
more accessible please provide them in the original format such as:

a. MS Word .doc or Rich Text Text .rtf format or equivalent

b. Plain text .txt format

c.Spreadsheets in MS Excel .xls format or equivalent

d.Presentations in MS Powerpoint .ppt format or equivalent

or converted to Portable Document Format (PDF), ONLY if none of the
above formats are available

if you only have a paper version (hard copy) available, please
provide a Digital Photo Copier Scanned version in PDF format.

Disclosing information in these formats will help ensure the
information is accessible for use with a Screen Reader or
Magnifier.

<http://en.wikipedia.org/wiki/Screen_reader>

Please also provide a full summary of any information you decide is
exempted.

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

19 March 2009


Attachment Holding response FOI 348.doc
150K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Thank you for your email. I attach a copy of the holding response in MS
Word format. I hope this meets your requirements. If you have any
queries please contact the FOI team.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

show quoted sections

Link to this

From: Cassidy, J

20 March 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of National Audit
Office's handling of my FOI request 'Management of Asylum
Applications by the UK Border Agency'. The primary basis of this
request is that no information has been provided, although you have
requested more time you have not given any specific deadline date
or how much additional time you require.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/ma...

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

20 March 2009

Dear J Cassidy,

Thank you for your email. Please accept my apologies for the oversight,
we hope to have a response to your request with you as soon as possible,
in any event within 20 working days.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

show quoted sections

Link to this

From: Cassidy, J

20 March 2009

Dear FOI, REQUESTS,

Understood,

To help me with any potential disclosures can I request the
National Audit Office to consider the following:

Please ensure that any of your general correspondence,
acknowledgments or holding letters etc are included or
cut-and-pasted into the body of the email messages, using plain
text, rather than as attachments. As this will mean your
correspondence is much easier to access, read and respond to.

Accessibility:

When providing any information disclosures please provide it in the
original unrestricted format such as:

a. MS Word .doc or Rich Text Text .rtf format or equivalent

b. Plain text .txt format

c.Spreadsheets in MS Excel .xls format or equivalent

d.Presentations in MS Powerpoint .ppt format or equivalent

or converted to Portable Document Format (PDF), ONLY if none of the
above formats are available

if you only have a paper version (hard copy) available, please
provide a Digital Photo Copier Scanned version in PDF format.

Please ensure any electronic disclosures are absolutely free of any
Document Restrictions and Encryption or Passwords, as this is
likely to render them less usable on a general basis and more
specifically, inaccessible to Assistive Technology.

Providing correspondence and disclosed information via these means
will also help ensure that text based information is accessible for
use with a Screen Reader or a Magnifier for none text based
information.
<http://en.wikipedia.org/wiki/Screen_reader>
Yours sincerely,

Cassidy, J

Link to this

From: Cassidy, J

24 April 2009

Dear Sir or Madam,

REFERENCE: FOI-348 request made 22/02/09

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of National Audit
Office's handling of my FOI request 'Management of Asylum
Applications by the UK Border Agency'and of my earlier request for
an Internal Review of same sent on 20/03/09

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/ma...

Yours sincerely,

Cassidy, J

Link to this

From: Cassidy, J

24 April 2009

Dear Joseph da Silva
FOI Team

please advise why I have not been supplied with any information
since your earlier reply of 23/03/09, see:
http://www.whatdotheyknow.com/request/ma...

Yours sincerely,

Cassidy, J

Link to this

From: Cassidy, J

24 April 2009

Dear Tara-Lee Platt

FOI Team
Elizabeth Centre 3

please advise why I have not been supplied with any information
since your earlier reply of 19/03/09, see:
http://www.whatdotheyknow.com/request/ma...

Yours sincerely,

Cassidy, J

Link to this

From: Cassidy, J

24 April 2009

Dear Sir or Madam,

In your response please advise why the National Audit Office is
ignoring ICO Good Practice. EG

Freedom of Information Good Practice Guidance No. 5
“...a reasonable time for completing an internal review is 20
working days from the date of the request for review.”
ico.gov.uk

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

28 April 2009


Attachment Partial final response FOI 348 P1.doc
200K Download View as HTML

Attachment Note of meeting UK Border Agency P1.pdf
39K Download View as HTML

Attachment Note of meeting re 5 year grant review P1.pdf
43K Download View as HTML

Attachment Note of meeting senior case worker P1.pdf
48K Download View as HTML

Attachment drug action plan 2008 2011 P1.pdf
279K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Please find attached the final response and associated documents to your
request made under the Freedom of Information Act 2000.

As there are a number of disclosed documents I am sending some in this
email and the remainder will follow in a separate email. if you have any
difficulties accessing the documents please do not hesitate to contact me.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [1][NAO request email]
Web: [2]www.nao.org.uk

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. mailto:[NAO request email]
2. http://www.nao.org.uk/

Link to this

From: FOI, REQUESTS
National Audit Office

28 April 2009


Attachment Screening process P1.pdf
75K Download View as HTML

Attachment Strategy for Developing Detention Capability draft report P1.doc
327K Download View as HTML

Attachment NAO Asylum Study Costing Workstream Midlands profiles P1.xls
122K Download View as HTML

Attachment NAO Asylum Study Costing workstream Wales and SW profiles P1.xls
137K Download View as HTML

Attachment Note of meeting with LB croydon P1 7.pdf
238K Download View as HTML

Attachment Note of meeting with UNHCR P1 5.pdf
57K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Please find attached the remainder of the disclosed documents in relation
to your request made under the Freedom of information Act 2000.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [1][NAO request email]
Web: [2]www.nao.org.uk

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. mailto:[NAO request email]
2. http://www.nao.org.uk/

Link to this

From: Cassidy, J

29 April 2009

Dear FOI, REQUESTS,

Can you advise on whether you would be able to provide the
disclosed information in a pure text based format, such as MS Word?
As the disclosures seem to be scanned copies of paper documents?
Which restricts the capacity to use a Screen Reader
<http://en.wikipedia.org/wiki/Screen_reader>. Please confirm that
you do not hold the information other than in hard-copy (paper),
per my original request shown at:

http://www.whatdotheyknow.com/request/ma...

With regards the additional information you may disclose, can you
advise how long I may wait, please provide a date/deadline.

You mention you have redacted some junior staff member details,
does this designation of 'junior' apply to the Croydon Council
"Senior casework"?

Your letter mentiond "Annex B", I cannot find this document amongst
your disclosures. When the internal review takes place can I ask
that this also cover why names have been redacted, taking note that
if these individuals are Social Workers they are Public officials
whose names are already available to the Public and therefore it
could be considered that disclosure of such names would not be a
breach of the Data Protection Act. I understand that social workers
are required by statute to register their details for public access
on
http://www.gscc.org.uk/The+Social+Care+R...

In your Internal Review please confirm that all the information
that has been redacted is only names, as some of the redaction does
not seem to limited to such.

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

1 May 2009


Attachment image001.png
8K Download


REFERENCE: FOI-348

Dear J Cassidy,

Thank you for your emails. It is our policy to redact information
manually from hard copies of electronic documents and provide scanned pdfs
in response to FOI requests. However we are keen to meet your
accessibility needs where possible. I am looking into how we can best
accommodate your requirements and will let you know if we are able to
provide the redacted material in a more accessible format. If you think
it would be helpful, I would be happy to discuss this with you over the
phone, if you could provide me with your telephone number. Alternatively
you can call me on 020 7798 7824.

The name of the senior caseworker from Croydon Council was redacted under
Section 40 (2) (personal information). It is our policy to redact names
of NAO staff below the grade of Audit Manager/Grade 7. In the case of
names of staff from other organisations we redact those of an equivalent
seniority. This decision was also taken on the advice of the council.

Annex B is at page 4 of the partial response letter. For your
convenience, I have included a copy below. The annex also includes a
summary of the information where we are still considering the public
interest under Section 33 (audit functions) of the Freedom of Information
Act 2000.

We are still consulting with third parties in relation to this final piece
of information and endeavour to have a response with you as soon as
possible.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

[1]cid:image001.png@01C9CA6D.2D16BA40

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links

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From: Cassidy, J

1 May 2009

Dear FOI, REQUESTS,

Thank you for you expressed considerations concerning
accessibility. However, a blanket policy to redact information in
this way would seem not to comply with letter and spirit of Section
11 of the Freedom of Information Act and or the Disability
Discrimination Act.

You seem to suggest that the NAO already holds the information in
the format I requested. As the disclosures are only in text format
I suggest you redact thus:

Replace any sensitive text with the term [redacted] therefore
removing any text/information you wish to exempt. Then use the file
document function to:

'select all' and 'copy'

then open a new text document and paste all the amended text into
this new document and save it.

This suggested process should enable your needs and mine to be met
and I do consider it quite practicable within the meaning of
Section 11.

Similar ideas are discussed at:

https://ecf.cand.uscourts.gov/cand/faq/t...

You can also have redaction functions added word processing
software, see:

http://office.microsoft.com/en-us/assist...
Free add-on
http://www.microsoft.com/downloads/detai...

Plus a further suggestion:

Conversion to a different format (from MS Word's .doc to plain
text, for instance)

http://209.85.229.132/search?q=cache:U63...

I hope this information is helpful and you are able to comply with
my original request.

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

12 May 2009


Attachment Screening Process REDACTED P1.doc
27K Download View as HTML

Attachment Note of meeting with UNHCR REDACTED P1.doc
25K Download View as HTML

Attachment Note of meeting with Senior Caseworker REDACTED P1.doc
21K Download View as HTML

Attachment Note of meeting re 5 year grant review REDACTED P1.doc
20K Download View as HTML

Attachment Note of meeting with UK Border Agency REDACTED P1.doc
21K Download View as HTML

Attachment Note of meeting with LB Croydon REDACTED P1.doc
33K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Please find attached redacted copies of the documents released in response to your request under the Freedom of Information Act 2000. I hope these meet your needs. The only document I am unable to provide in a format other than pdf is 'drug-action-plan-2008-2011' as this is not held in any other format.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

Temporary Headquarters Relocation. Our headquarters building is being refurbished. But please note that during this period our postal address and telephone numbers remain unchanged. However, if you are visiting you will find us located next door at: 151 Buckingham Palace Road, Victoria London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with it, is intended only for the individual or entity to whom it is addressed. Such information may be confidential and privileged, and no mistake in transmission is intended to waive or compromise such privilege.
If you have received the email in error, please notify the NAO's Post Master at mailto: [email address].
This footnote also confirms that this email message has been swept for the presence of computer viruses.
Please visit our website at www.nao.org.uk

show quoted sections

Link to this

From: Cassidy, J

12 May 2009

Dear FOI, REQUESTS,

Thank you for your efforts to provide the information in the format
I requested, much appreciated.

Yours sincerely,

Cassidy, J

Link to this

From: FOI, REQUESTS
National Audit Office

4 June 2009


Attachment MDA FOI 348 Final response.doc
153K Download View as HTML

Attachment FOI 348 Final response.pdf
279K Download View as HTML


REFERENCE: FOI-348

Dear J Cassidy,

Please find attached the final response to your request made under the
Freedom of information Act 2000. I attach the response in both PDF and
Word formats.

Yours sincerely,

Tara-Lee Platt

FOI Team
Elizabeth Centre 3
National Audit Office
151 Buckingham Palace Road
London
SW1W 9SS

Tel: 020 7798 7264
Fax: 020 7798 7903
Email: [NAO request email]
Web: www.nao.org.uk

Temporary Headquarters Relocation. Our headquarters building is being
refurbished. But please note that during this period our postal address
and telephone numbers remain unchanged. However, if you are visiting you
will find us located next door at: 151 Buckingham Palace Road, Victoria
London SW1W 9SS. The main entrance is in Colonnade Walk

The information contained in this email, and any files transmitted with
it, is intended only for the individual or entity to whom it is addressed.
Such information may be confidential and privileged, and no mistake in
transmission is intended to waive or compromise such privilege.

If you have received the email in error, please notify the NAO's Post
Master at mailto: [email address].

This footnote also confirms that this email message has been swept for the
presence of computer viruses.

Please visit our website at www.nao.org.uk

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Link to this

Things to do with this request

Anyone:
National Audit Office only: