Local government ombudsman

Dear Sir/Madam,

This is an automated response from [Dover District Council request email] to
thank you for your e-mail and to confirm that it has successfully reached
us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
payments to be made as well as providing comprehensive information about
our services.

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Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

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Dear Mrs Johnson

Thank you for your request for information about findings of
maladministration by the Local Government Ombudsman. Your request was
received on 26 August 2008 and I am dealing with it under the terms of
the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this email please contact me.

Yours sincerely

Mandy Weir
Performance Officer
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16 3PJ

Tel: 01304 872318
Fax: 01304 872300
Email: [email address]
Web: www.dover.gov.uk

P Please consider the Environment before printing this email

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Dear Mrs Johnson

I am writing in respect of your enquiry for information held by this
Authority under the provisions of the Freedom of Information Act. Your
request was received on 24 August 2008 and you were seeking information
regarding findings of maladminstration against this Authority by the
Local Government Ombudsman. The response is set out below:

a) how many findings of maladministration the local government ombudsman
has made against your council over the last 10 years.

The Council's records go back to the financial year 2001/2 - in that
time there have been no findings of maladministration by the Local
Government Ombudsman.

b) how many findings of maladministration your council, either in full
or in part, has refused to accept.

N/A

c) how many findings of maladministration your council has accepted but
refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

N/A

I hope you find the information enclosed useful but if for whatever
reason you are unhappy with the response you are entitled to pursue any
dissatisfaction through the Council's Complaints Procedure.

Yours sincerely

Mandy Weir
Performance Officer
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16 3PJ

Tel: 01304 872318
Fax: 01304 872300
Email: [email address]
Web: www.dover.gov.uk

P Please consider the Environment before printing this email

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