Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

Dear Mrs Johnson

Thank you for your request. Please note that this request did not
reach me but I have now been alerted to this website. I will be the
officer handling your request and may be contacted by telephone on
01665 511215 should you have any questions or concerns about your
request.

A final decision on your request would normally be sent to you
within 4 weeks. A week is defined in the Act to mean 5 consecutive
weekdays, excluding Saturdays and public holidays (Sundays are also
excluded, as they are not weekdays).

There are some limited situations under the FOI Act which could
mean that the period for a final decision may be longer than the
normal four weeks. If this occurs in the case of your request, I
will promptly advise you by E-mail.

Should our final decision not reach you on time, please feel free
to call me to discuss any problems that may have arisen. If you
have not heard from us once the allotted time has expired, you are
automatically entitled to make a complaint to the Council. This
will be dealt with under the Council's Official Complaints
Procedure. The complaint will be dealt with by a more senior member
of staff of the Council.

In the event that you need to make such a complaint, you can do so
by writing to the Chief Executive, Alnwick District Council,
Allerburn House, Alnwick, Northumberland, NE66 1YY or alternatively
by sending an e-mail to [email address]. You should state
that you are complaining because an initial decision was not sent
to you within the time permitted.

Yours sincerely

Neil J Masson Assistant Solicitor

Dear Sir or Madam,

Under the Freedom of Information Act you should have replied to my
Freedom of Information request by now. You are breaking the law.

Yours sincerely,

A Johnson

Dear Mrs Johnson

Thank you for your request dated 17th October 2008. I will be the
officer handling your request and may be contacted by telephone on 01665
511215 should you have any questions or concerns about your request.

A final decision on your request would normally be sent to you within 4
weeks. A week is defined in the Act to mean 5 consecutive weekdays,
excluding Saturdays and public holidays (Sundays are also excluded, as
they are not weekdays). This means that you can expect a decision letter
to issue from this Department/Body not later than 14th November 2008.

There are some limited situations under the FOI Act which could mean
that the period for a final decision may be longer than the normal four
weeks. If this occurs in the case of your request, I will promptly
advise you by E-mail.

Should our final decision not reach you on time, please feel free to
call me to discuss any problems that may have arisen. If you have not
heard from us once the allotted time has expired, you are automatically
entitled to make a complaint to the Council. This will be dealt with
under the Council's Official Complaints Procedure. The complaint will be
dealt with by a more senior member of staff of the Council.

In the event that you need to make such a complaint, you can do so by
writing to the Chief Executive, Alnwick District Council, Allerburn
House, Alnwick, Northumberland, NE66 1YY or alternatively by sending an
e-mail to [email address]. You should state that you are
complaining because an initial decision was not sent to you within the
time permitted.

Yours sincerely

Neil J Masson
Assistant Solicitor

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