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Local government ombudsman

A Freedom of Information request to City of York Council by A Johnson

The request was partially successful.

A Johnson

24 August 2008

Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

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A Johnson

27 September 2008

Dear Sir or Madam,

Under the Freedom of Information Act you should have replied to my
Freedom of Information request by now. You are breaking the law.

Yours sincerely,

A Johnson

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Weeks, Fred
City of York Council

30 September 2008

Dear Mrs Johnson,

Thank you for your recent e-mail.

I apologise for the delay in dealing with your request for information. As you are probably aware, under the Act, we must check that none of the information is exempt. This can take some time and if this takes longer than expected the twenty days may be extended. I hope to be able to reply to you fully by 10 October 2008.

If you have any further enquiries please do not hesitate to get in touch.

Yours sincerely,

F Weeks

Fred Weeks
Customer Support Services Manager
Directorate of City Strategy
01904 551622

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A Johnson

30 September 2008

Dear Weeks, Fred,

Your understanding of the law is incorrect. You can delay answering
my request but you must respond with a reason for the delay within
the statutory 20 days.

Yours sincerely,

A Johnson

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Weeks, Fred
City of York Council

7 October 2008

Dear Mrs Johnson,

Thank you for your recent enquiry.

The data we hold for Ombudsman complaints goes back to the financial year 2001/2002. Since this time there have been a total of five cases when the Ombudsman has cited findings of maladministration.

In no case have City of York Council refused to accept the findings, nor have we ever refused to comply with the recommended remedies from the Ombudsman.

Once again I apologise for the delay in replying.

Kind regards,

Yours sincerely,

F Weeks

(If you are not satisfied by the way this request has been handled you can make a complaint in writing to myself. After that, if you are still not satisfied, you have recourse to the Information Commissioner).

Fred Weeks
Customer Support Services Manager
Directorate of City Strategy
01904 551622

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