Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

Thank you for your request for information which I received on 26
August. Your request is now receiving attention and you should hear from
the council within 20 working days of receipt.

Sometimes a fee is payable if it is estimated that a request will take a
council officer more than 18 hours to locate and copy the information
and to send it out. If that is the case, I will let you know and a fees
notice will be sent to you. You will then have to pay before we can
proceed to deal with your request.

Please contact me if you have any concerns.

Best wishes

Jackie Coulston
Information Coordinator
Legal, Democratic and Customer Services
020 8313 4316

show quoted sections

Dear Mrs Johnson

Further to your recent Freedom of Information request, please find my
responses below:

(a) number of findings of maladministration by the Local Ombudsman over
the last 10 years:

The Ombudsman has found five cases of maladministration at the London
Borough of Bromley, as follows:

2007/08 - 0
2006/07 - 0
2005/06 - 0
2004/05 - 1
2003/04 - 1
2002/03 - 0
2001/02 - 0
2000/01 - 1
1999/00 - 0
1998/99 - 2

(b) This Council did not refuse to accept any of the five findings
listed above.

(c) The Council did not refuse to comply with the Ombudsman's
recommendations in any of the above cases.

Please let me know if you need any further information.

Regards,

Kaye Palmer (Mrs)
Customer Service Quality Co-Ordinator
London Borough of Bromley
Tel. 020 8313 4704
www.bromley.gov.uk

show quoted sections