Local Government Ombudsman

Ref: RFI 2163/ACK
Date: 13/10/2009

Dear Gary of the Smith family

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

In all further correspondence please quote our reference RFI 2163.

Thank you for your request for the following information.

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Your request was received on 13/10/2009 and we are dealing with it under
the terms of the Freedom of Information Act 2000.

As required by the legislation, we aim to answer your request within 20
working days from the date we received it. This has been calculated to
be 10/11/2009. If for any reason we are unable to meet this deadline we
will keep you fully informed of the reasons for this.

If the information you have requested contains reference to a third
party, then they may be consulted prior to a decision being taken on
whether or not to release the information to you.

Very occasionally, fees may be payable for the supply of information
under the Freedom of Information Act. This will be considered, and if
fees are payable in respect of this request we will contact you before
proceeding in order to be sure that you are happy to go ahead. Any fees
that do apply must be paid before the information is processed and
released.

Please note that an anonymised copy of our response to your request will
be published in our Disclosure Log. This is a record of all responses to
completed requests for information that we have received and dealt with
under the Freedom of Information Act 2000 and Environmental Information
Regulations 2004 from 6th July 2009 onwards. Our Disclosure Log is
available online at the following address:

http://www.northtyneside.gov.uk/foi-disc...
847

If you have any queries in the meantime, please do not hesitate to
contact us.

Regards,

S Bennett
Policy Officer (Information Governance)

North Tyneside Council
Quadrant
The Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY

Tel: 0191 643 5624
Fax: 0191 643 2431

show quoted sections

Ref: RFI 2163/FEL/SL
Date: 27/10/2009

Dear gary of the smith family

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

In all further correspondence please quote our reference RFI 2163.

Your request for information has now been considered, and I am writing to
inform you that it is not possible to meet all of your request. Please see
attached Refusal Notice.

<<Response RFI 2163.pdf>>

Please note that an anonymised copy of this response will be published in
our Disclosure Log. This is a record of all responses to completed
requests for information that we have received and dealt with under the
Freedom of Information Act 2000 and Environmental Information Regulations
2004. Our Disclosure Log is available online at the following address:

<[1]http://www.northtyneside.gov.uk/foi-disc...>

I apologise that your request will not be met on this occasion, but if you
have any further information needs in the future then please do not
hesitate to contact me.

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review. Please contact the Information Governance
Team no later than 40 working days after the date of this letter, after
which time we will consider the matter closed.

Information Governance Team
North Tyneside Council
Quadrant
The Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY

e-mail [North Tyneside Borough Council request email]

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

[2]www.informationcommissioner.gov.uk

Regards

Geoff Snary
Policy Officer (Information Governance)
Performance, Research and Intelligence
Organisational Improvement
North Tyneside Council
Quadrant
The Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY

Tel: 0191 643 2333
Fax: 0191 643 2341

This email and any attachment are intended solely for the addressee. It
may contain information or opinion which is strictly confidential or is
legally privileged. If you are not the intended recipient you should not
use, disclose, copy, print, distribute or otherwise rely upon the contents
of this email. If you have received this email in error please notify the
sender immediately by email and then permanently delete this email. This
email has been scanned for viruses and inappropriate content by Clearswift
MIMEsweeper service. North Tyneside Council does not guarantee this email
to be free of any viruses. It is the responsibility of the recipient to
ensure that this message and any attachments are virus free.

References

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1. http://www.northtyneside.gov.uk/foi-disc...
2. file://www.informationcommissioner.gov.uk