local government ombudsman

Dear Sir/Madam

Thank you for your request for information under the Freedom of
Information Act 2000, which we received today.

It has been forwarded to the relevant officer for processing within 20
working days of receipt and you may be contacted again if we require any
further information.

Yours faithfully

Caroline Nicholson
Legal Services
Rushmoor Borough Council
Council Offices
Farnborough Road
Farnborough
GU14 7JU

01252 398601

[email address]

[1]www.rushmoor.gov.uk

CONFIDENTIALITY & DISCLAIMER NOTICE

This email and any attachments are intended only for the individual or
entity to which they are addressed and may be confidential.

If this email has been sent to you in error, please accept our apologies
and inform the sender, delete the message and destroy all copies.
Unauthorised copying, distribution or other use of the information it
contains is strictly prohibited.

The content of email to and from the Council may be monitored for reasons
of good business practice and for monitoring compliance with the Council*s
staff policies. Email monitoring / blocking software may also be used.

Please note that under the Freedom of Information Act 2000 and related
legislation, the Council may be required to disclose information contained
in any email or other correspondence and that complete confidentiality
cannot be guaranteed.

This footnote confirms that this email has been swept by the MessageLabs
Email Security System for the presence of computer viruses. We advise that
in keeping with good ICT practice you should confirm for yourself that
this email and attachments are virus free.

Rushmoor Borough Council
http://www.rushmoor.gov.uk

References

Visible links
1. file://www.rushmoor.gov.uk

Further to your recent request, I can confirm that there have been no
findings of maladministration against Rushmoor Borough Council over the
last 6 years, we do not hold any records for the 4 years before this.

I hope that this answers your question satisfactorily, but if you are
unhappy with the reply you have received, I attach a link to the Council's
Complaints Procedure, which is the means by which you may request the
Council to review it.

[1]http://eforms.rushmoor.gov.uk/AF3/an/def...

Alternatively a printed copy of the Comments and Complaints Leaflet is
available if you wish.

If, following a review you are still dissatisfied, you can ask the
Information Commissioner to decide whether your request for information
has been dealt with in accordance with the legislation. The address is:

FOI/EIR Complaints Resolution
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745
08456 30 60 60
Fax: 01625 524 510

An online complaints form is available on the ICO website at
[2]www.ico.gov.uk

Yours sincerely

Diane Milton
Freedom of Information Officer

Rushmoor Borough Council
Council Offices
Farnborough Road
Farnborough
GU14 7JU

01252 398603

[Rushmoor Borough Council request email]

[3]www.rushmoor.gov.uk

CONFIDENTIALITY & DISCLAIMER NOTICE

This email and any attachments are intended only for the individual or
entity to which they are addressed and may be confidential.

If this email has been sent to you in error, please accept our apologies
and inform the sender, delete the message and destroy all copies.
Unauthorised copying, distribution or other use of the information it
contains is strictly prohibited.

The content of email to and from the Council may be monitored for reasons
of good business practice and for monitoring compliance with the Council*s
staff policies. Email monitoring / blocking software may also be used.

Please note that under the Freedom of Information Act 2000 and related
legislation, the Council may be required to disclose information contained
in any email or other correspondence and that complete confidentiality
cannot be guaranteed.

This footnote confirms that this email has been swept by the MessageLabs
Email Security System for the presence of computer viruses. We advise that
in keeping with good ICT practice you should confirm for yourself that
this email and attachments are virus free.

Rushmoor Borough Council
http://www.rushmoor.gov.uk

References

Visible links
1. http://eforms.rushmoor.gov.uk/AF3/an/def...
2. http://www.ico.gov.uk/
3. file://www.rushmoor.gov.uk