Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

Dear Mrs Johnson

Thank you for your email which we received 24th August

So that we can deal with your enquiry, your email has been sent to: -

Department: Freedom of Information Officer
Telephone Number: 01253 477477

This Department will now deal with your enquiry.

If you have any further queries, please contact Customer First by:-

Email [Blackpool Borough Council request email]
Telephone 01253 477477
Facsimile 01253 478808
Web site www.blackpool.gov.uk

Or visit the Customer First Centre on Corporation Street Blackpool FY1 1NA.

We are open:-
Monday to Friday 8am to 6pm and
Saturdays 9am to 2pm

Please note our busiest times are Mondays and Fridays and over lunchtime.

Regards, Customer First .
Customer First, Blackpool Council
* Email: [Blackpool Borough Council request email]
* Phone: 01253 477477
* Fax: 01253 478808
* Web: www.blackpool.gov.uk

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Dear Customer First,

Under the Freedom of Information Act you should have replied to my
Freedom of Information request by now. You are breaking the law.

Yours sincerely,

A Johnson

Dear Mrs Johnson

Please accept our apologies for the delay in replying to your Freedom of
Information request received 24th August 2008. I can confirm that the
reason for the delay is currently being investigated.

The information you have requested is available on the Local Government
Ombudsman's Website www.lgo.org.uk

I hope you find this site useful.

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Dear Customer First,

The information I requested is not available through the LGO
website. Please comply with my Freedom of Information request and
supply the information requested without further delay.

In the alternative please supply a copy of the memorandum of
understanding in which the LGO agreed to keep your complaints
records.

Yours sincerely,

A Johnson

Dear Mrs Johnson

Thank you for your email dated 29 September 2008

So that we can deal with your enquiry, your email has been sent to: -

Department: Freedom of information

This department will now deal with your enquiry.

If you have any further queries, please contact Customer First by:-

Email [Blackpool Borough Council request email]
Telephone 01253 477477
Facsimile 01253 478808
Web site www.blackpool.gov.uk

Or visit the Customer First Centre on Corporation Street Blackpool FY1 1NA.

We are open:-
Monday to Friday 8am to 5:30pm for Face to Face enquiries
Monday to Friday 8am to 6pm for telephone enquiries on 01253 477477.
Saturdays 9am to 2pm for Face to Face and Telephone enquiries

Please note our busiest times are Mondays and Fridays and over lunchtime (12pm to 2pm).

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