Local Government Ombudsman

Dear Mrs Johnson

FOI Request - WDC Ref: 5211

Thank you for your request for information about findings by the Local
Government Ombudsman concerning this authority. Your request was received
on 25 August 2008 and I am dealing with it under the terms of the Freedom
of Information Act 2000.

I am pleased to provide responses to the issues raised as follows:

(a) Findings of Maladministration against Wycombe District Council
during the last ten years

This authority has had one finding of maladministration with
injustice in the year 2003/04, and four in the year 2007/08 (these were
four complaints regarding the same issue). Therefore the total for the
last ten years is five findings of maladministration.

(b) Acceptance of findings of the LG Ombudsman

This authority has accepted all findings of maladministration by
the LG Ombudsman.

(c) Compliance with accepted remedy by LG Ombudsman

This authority has fully accepted and complied with remedies as
proposed by the LG Ombudsman.

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request an review of our decision,
you should write to the Complaints Co-ordinator, Wycombe District Council,
Queen Victoria Road, High Wycombe, HP11 1BB.

If you are not content with the outcome your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Wycombe District Council. The Information
Commissioner can be contacted at: The Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Jean Roberts
Complaints Officer/PA to Head of Democratic & Legal Services
Wycombe District Council, Queen Victoria Road
High Wycombe, Bucks HP11 1BB

Telephone: 01494 421202 (to 3.30 pm)
Fax: 01494 421583
Email: [email address]

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