Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will endeavour to respond to this enquiry within 24 hours, but please
note that during

busy periods it may take up to 3 working days to reply to you.

In the mean time, you will be able to find the answers to commonly asked
questions on our
website: www.liverpool.gov.uk .

Please do not respond to this e-mail as it has been generated
automatically.

Liverpool Direct
Winner - 'Best in Public Sector', Call Centre

Association Excellence Awards 2004 Liverpool,

European Capital of Culture 2008

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Dear Liverpool Direct,

Under the Freedom of Information Act you should have replied to my
Freedom of Information request by now. You are breaking the law.

Yours sincerely,

A Johnson

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will endeavour to respond to this enquiry within 24 hours, but please
note that during

busy periods it may take up to 3 working days to reply to you.

In the mean time, you will be able to find the answers to commonly asked
questions on our
website: www.liverpool.gov.uk .

Please do not respond to this e-mail as it has been generated
automatically.

Liverpool Direct
Winner - 'Best in Public Sector', Call Centre

Association Excellence Awards 2004 Liverpool,

European Capital of Culture 2008

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Dear customer,

Thank you for your recent e-mail.

I have forwarded your enquiry to the relevent department who will
respond to you directly.

Please contact us if you have any further queries we may assist with.

Yours sincerely

Liverpool Direct
[Liverpool City Council request email]
www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008

Would you prefer to receive your council tax bill via email? Go to
www.liverpool.gov.uk and complete the easy online registration form.

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Dear Mr Johnson, I would be grateful if you could forward me a copy of
your original Freedom of Information request. Please quote your case
reference number if you have one. Once I have received your request I
will look into this matter for you. Thank you.

On behalf of Wendy Twigge, Information Manager

Denise Tipping
Registration Services Co-ordinator
The Register Office
The Cotton Exchange
Old Hall Street
Liverpool L3 9UF

Tel: 225 4971
Email: [email address]
Web: http://www.liverpool.gov.uk

Liverpool - European Capital of Culture 2008

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Dear Tipping, Denise,

Below is a copy of my FOI request, more details can be found at

http://www.whatdotheyknow.com/request/lo...

I would like to know,

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.

Yours sincerely,

A Johnson