Local government ombudsman

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We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
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Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

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Dear Mrs Johnson,

Thank you for contacting Barking and Dagenham Direct.

We have logged your request under the Freedom of Information Act; you
should expect to receive a response within 20 working days; your reference
is LBBD/31848

In the meantime, if you have any questions or require further information
please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge

Barking and Dagenham Direct

London Borough of Barking and Dagenham

Roycraft House, 2nd Floor

15 Linton Road

Barking, IG11 8HE

Telephone: 0208 215 3000

Fax: 0208 227 5184

Minicom: 0208 227 5755

Website: www.barking-dagenham.gov.uk

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

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Dear Angela,

We have received a new Freedom of Information from Mrs. Johnson requesting infromation about findings of maladministration the local government ombudsman has made against your council over the last 10 .

The Customer details are: Mrs. A Johnson and the e-mail address is: [FOI #2332 email]

A response is due on the 24th September 2008.

Please can you ensure you copy me or Remi Ahmed with any response so I can close the request.

Regards,

Wassim

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Dear Mrs Johnson

Thank you for your e-mail received 27 August 2008 requesting information about findings of maladministration the local government ombudsman has made against the council over the last 10 years.

Angela Martin in the Legal Services Department will arrange for the information to be provided to you no later than 24th September 2008.

Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed is this is the case and why.

Yours sincerely

Wassim Fattahi-Negro

Corporate Complaints Officer

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Mrs Johnson

Request for information (refLBBD/31848

Your request for information about findings of maladministration the local
government ombudsman has made against our council over the last 10 years
has now been considered and the information is below

a) How many findings of maladministration the local government

ombudsman has made against your council over the last 10 years.

We had one finding of maladministration in July 1998

b) How many findings of maladministration your council, either in

full or in part, has refused to accept.

None

c) How many findings of maladministration your council has accepted

but refused to comply, either in full or in part, with the local

government ombudsman's recommended remedy.

None

If you need any more information, or if I can be of any further help,
please contact me.

If you are not satisfied with the way that I have dealt with your request
you can make a complaint by writing to the Corporate Complaints Team,
Corporate Strategy Department, Room 196, Civic Centre, Dagenham RM10 7BN.
Alternatively you can make your complaint on-line at
[1]www.barking-dagenham.gov.uk or you can e-mail your complaint to
[2][email address].

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.

Yours sincerely

Nina Alabi

Business Support Officer

Corporate Complaints Team

London Borough of Barking and Dagenham

Room 259

Civic Centre

Wood Lane, Dagenham

RM10 7BN

Telephone: 0208 227 2875

Fax: 0208 227 2471

Textlink: 0208 227 2594

E-mail:[email address]

Website: [3]www.barking-dagenham.gov.uk

Together we will build communities and transform lives....

Protect the environment and save trees. Please only print if essential

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person: to do so maybe unlawful.

References

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1. http://www.barking-dagenham.gov.uk/
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3. http://www.barking-dagenham.gov.uk/