Local government ombudsman

Dear Mrs Johnson

Subject: Freedom of Information - Legal and Corporate Services - Litigation

I refer to the request, which you have made under the Freedom of Information
Act 2000 for records held by this department/office.

Acknowledgement

Your request dated 24/08/08 was received by this department on 25/08/08. The
officer handling your request is Tanya Rossington. She may be contacted by
telephone on number 0191 433 2192 should you have any questions or concerns
about your request.

A final decision on your request would normally be sent to you within 20
working days of receipt of your request. This means that you can expect to
receive your decision by 22/09/08.

There are some limited situations under the Freedom of Information Act,
which could mean that the period for a final decision may be longer than the
normal 20 working days. If this occurs in your request, we will promptly
advise you in writing.

Should our final decision not reach you on time, please feel free to call
the contact officer named above to discuss any problems that may have
arisen.

Non reply by us deemed to be a refusal

If you have not heard from us once the allotted time has expired, you are
automatically entitled to appeal to this department for a review of the
matter. This review is a full and new examination of the matter , and is
carried out by a more senior member of staff of this department/office.

In the event that you need to make such an appeal, you can do so by writing
to Tanya Rossington of this department/office at the address given below.
You should state that you are appealing because an initial decision was not
sent to you within the time permitted. In that event, you would normally
have 40 days (after the original decision should have been sent to you) in
which time to make the appeal.

Yours sincerely,

Julia Lumley
Enforcement Officer / Information Rights Officer
Litigation
Legal & Corporate Services
Gateshead Council
Civic Centre, Regent Street, Gateshead, Tyne & Wear, NE8 1HH

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[Gateshead Borough Council request email]

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In the interests of the environment, only print this email if absolutely
necessary.

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Dear Sirs

You requested the following information:-

* How many findings of maladministration the Local Government Ombudsman
has made against your council over the last 10 years.
* How many findings of maladministration your council, either in full or
in part ,has refused to accept.
* How many findings of maladministration your council, has accepted but
refused to comply with, either in full or in part, with the Local
Government Ombudsman's recommended remedy.

In accordance with the Act we have decided to grant access to the
information requested.

* The Local Government Ombudsman has only made one finding of
maladministration causing injustice against Gateshead Council in the
last ten years.
* None
* None

Yours faithfully

Information Rights Officer
Phone 0191 4333000
Fax 0191 4332103
e-mail [Gateshead Borough Council request email]

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