List of Banks under FSA's jurisdiction

Our Ref: .ISS00964710

In order that we can deal with this matter as quickly as possible please do not delete the Subject line of this email when you reply. You can add further wording to it but please do not Remove "ISS00964710".

Dear Mr Room

Thank you for your email dated 11 March 2009 requesting a list of banks, financial companies and other bodies who come under the jurisdiction of the Financial Services Agency (FSA).

Because your enquiry is a broad request for data, as oppose to a request for an individual firms details from the FSA Register of authorised firms, I have passed your correspondence to our data extract team who will contact you with further details about their service.

The FSA Register of authorised firms

I can confirm that you are able to find details about firms that are authorised and regulated by us on our online Register of authorised firms. Alternatively, if you do not have easy access to the internet, you can call our Consumer Helpline on 0845 606 1234 (call rates may vary) between 8am and 6pm Monday to Friday.

You can access the FSA Register online at the following website address:

http://www.fsa.gov.uk/Pages/register/

The Customer Contact Centre - how we can help

If you have any future questions on financial services and products, you may find it easier to call our Consumer Helpline on 0845 606 1234 (call rates may vary). Before doing so, you can learn about the work we carry out as the point of contact for consumers in our information sheet 'The Customer Contact Centre': http://www.moneymadeclear.fsa.gov.uk/pdf....

Yours sincerely

P Bellars (Mr)
Customer Contact Centre
Financial Services Authority
Consumer Helpline: 0845 602 2185 (call rates may vary)
www.moneymadeclear.fsa.gov.uk
Get clear, impartial information from the UK's financial watchdog.
No selling. No jargon. Just the facts.

We are interested in finding out about people's views and experiences of the services offered by the Customer Contact Centre. As a result, we employ a research agency to help us, and they may contact you, via the telephone, to see if you would be prepared to take part in a short telephone interview. If you do receive a phone call you are under no obligation to complete the survey. Please rest assured that your details will remain confidential and will not be used for any other purposes; we are not trying to sell you any financial products or service, and no sales call will result from this.

If you do not wish to take part in any of our surveys, please call the Customer Contact Centre on 0845 602 2185 (call rates may vary), or complete the contact us form using the following link http://www.moneymadeclear.fsa.gov.uk/con..., and we will ensure that your details are not passed on to the research agency.

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Thank you for your email, which has been received by the FSA Consumer Contact Centre.

The FSA's published service standard for replying to written correspondence is to answer your question within 12 working days, although more complex queries may take longer.
However you may wish to use our fast track service, where we will telephone you with an answer to your query. If you would like to take advantage of this service, please reply to this email giving a daytime contact telephone number.

In the meantime, please look at our consumer website: http://www.moneymadeclear.fsa.gov.uk, which includes a wealth of helpful information for consumers.

For a summary of the service offered by the FSA, to ensure that you understand what we can do for you, please see http://www.moneymadeclear.fsa.gov.uk/pdf...

If your query specifically relates to any of the subjects below please click on the appropriate link, as you may find the answer to your question there:

Bank accounts:
http://www.moneymadeclear.fsa.gov.uk/pro...

General Insurance: http://www.moneymadeclear.fsa.gov.uk/pro...

Mortgages:
http://www.moneymadeclear.fsa.gov.uk/pro...

Endowments:
http://www.moneymadeclear.fsa.gov.uk/new...

Complaints:
If you wish to complain against a regulated firm, please view the following link which provides information on the complaint procedure that you will need to follow: http://www.moneymadeclear.fsa.gov.uk/pdf...

Thank you for contacting the FSA.

Good morning Clive,

Thank you for your email. The Register Extract Service forms part of the
FSA's Publication Scheme, where you can subscribe to either 'Firms' data
or 'Firms and Individuals' data, details of which are below:

Firm Data (all the files are in FSA Reference Number order)

1. Authorisation file, 2. Permitted Activity file, 3. Alternative Name
file, 4. Appointments, 5. Products file, 6. Sub Status Codes file.

Individuals Data (all the files are in Individual Reference Number
order).

1. Individuals file, 2. Controlled Function file, 3. Appointment
Employment file.

I have attached a sample file which shows the data in its raw form (this
has been sent in Excel but please note the files are normally sent as
text files), and the Subscribers Handbook (which gives details of the
categories and activity descriptions). The order form shows the prices
for weekly and monthly updates, as well as single copies of the data. It
also shows that you can subscribe to the information via FSA (the data
is on CDs or cartridges) or via SDM (the data is via internet
downloads).

The FSA cannot provide tailored lists, but these are accessible through
SDM (http://www.sdm-fsa-register.co.uk/). You will need to provide the
definition of what you require e.g. if you wanted a list of mortgage
brokers in the North West of England, you will need to provide the
postcodes you consider to be North West and the codes in the handbook
that define a mortgage broker.

How it works - information is sent to purchasers (via SDM / FSA) about
the firms/individuals on our register either for single copies, weekly
updates, or monthly updates. Purchasers then use this information for
either 'Other: own business' (marketing), 'FSA Compliance: own business'
(compliance), or 'Commercial Re-use' purposes (reselling the data to
other parties).

Please note that the extract does not include email addresses or
information on Third Money Laundering registered firms. If we can be of
any more help, please email [email address]

Kind regards,

Joel Williamson
Register Extract Service

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Our Ref: .ISS00966664

In order that we can deal with this matter as quickly as possible please do not delete the Subject line of this email when you reply. You can add further wording to it but please do not Remove "ISS00966664".

Dear Mr Room

Thank you for your email dated 13 March.

I believe that our data extract team have already e-mailed you regarding your previous request.

As you can appreciate, our resources are finite, and as such we ensure these resources are focused on meeting the requirements of the Financial Services and Markets Act (2000). We are required by law to maintain a list of firms that have fallen (or have fallen) under our remit, and this is publicly available. Where we receive a request outside the normal use of the FSA Register, this is dealt with by the data extract team, and they may charge a fee for this service.

The Customer Contact Centre - how we can help

If you have any future questions on financial services and products, you may find it easier to call our Consumer Helpline on 0845 606 1234 (call rates may vary). Before doing so, you can learn about the work we carry out as the point of contact for consumers in our information sheet 'The Customer Contact Centre':

http://www.moneymadeclear.fsa.gov.uk/pdf....

I trust this is of assistance.

Yours sincerely

J Denney (Mr)
Customer Contact Centre
Financial Services Authority
Consumer Helpline: 0845 602 2185 (call rates may vary)
www.moneymadeclear.fsa.gov.uk
Get clear, impartial information from the UK's financial watchdog.
No selling. No jargon. Just the facts.

We are interested in finding out about people's views and experiences of the services offered by the Customer Contact Centre. As a result, we employ a research agency to help us, and they may contact you, via the telephone, to see if you would be prepared to take part in a short telephone interview. If you do receive a phone call you are under no obligation to complete the survey. Please rest assured that your details will remain confidential and will not be used for any other purposes; we are not trying to sell you any financial products or service, and no sales call will result from this.

If you do not wish to take part in any of our surveys, please call the Customer Contact Centre on 0845 602 2185 (call rates may vary), or complete the contact us form using the following link http://www.moneymadeclear.fsa.gov.uk/con..., and we will ensure that your details are not passed on to the research agency.

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Dear Clive Room

The Financial Services Authority (FSA) has commissioned IFF Research, an
independent market research company, to find out what people who have
recently contacted the FSA's Consumer Contact Centre with an enquiry
thought of the service they received. You may recall being told about the
research when they responded to your recent enquiry which you made by
email on 11 March 2009

Responses will be entirely confidential and will not be attributed to any
individual or organisation, in line with the Code of Conduct of the Market
Research Society. Results will be reported in the form of aggregated
statistics.

If you would like to know more about IFF Research, you can contact Alice
Large on 020 7250 3035 or at [1][email address] . If you
would like to verify that this is a legitimate piece of research
commissioned by FSA, you can call the FSA's Consumer Contact Centre on
0845 606 1234.

We would be grateful if you could complete the questionnaire by Sunday
19^th April - it should take about 15 minutes to fill out.

Please click on the link below to access the survey.

https://survey.iffresearch.com/mrIWeb/mr...

If the link doesn't work, please copy the link and paste it into the
address bar.

Best wishes

Jane Barlow

Senior Project Manager

IFF Research Ltd

References

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