LGO investigations.

Dear Sir/Madam,

This is an automated response from [Dover District Council request email] to
thank you for your e-mail and to confirm that it has successfully reached
us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
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Note: Please do not reply to this message as it is from an automated
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Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

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Dear Mr Nunn

Thank you for your request for information about investigations
undertaken by the Local Government Ombudsman. Your request was received
on Monday 12 January 2009 and I am dealing with it under the terms of
the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this email, please contact me.

Yours sincerely

Mandy Weir
Performance Officer
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16 3PJ

Tel: 01304 872318
Fax: 01304 872300
Email: [email address]
Web: www.dover.gov.uk

P Please consider the Environment before printing this email

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Dear Mr Nunn

I am writing in respect of your enquiry for information held by this
Authority received on 12 January 2009 and to confirm that we have
completed the search for the information that you requested. I contacted
the Council's Professional Standards Officer and can confirm that the
Local Government Ombudsman has never, during the last five years, brought
to the attention of the Council the fact that a member of Dover District
Council staff had misled them, lied to them or done anything else to
hinder their investigation.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by Dover District Council will have been produced by
government officials and will be Crown Copyright. You can find details on
the arrangements for re-using Crown Copyright on HMSOnline at:
http://www.hmso.gov.uk/copyright/licence...

Information you receive which is not subject to Crown Copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non Crown Copyright)
information.

If you have any queries about this email, please contact me.

I hope you find the information enclosed useful but if, for whatever
reason, you are unhappy with the service you have received in relation to
your request and wish to make a complaint or request a review of our
decision, you are entitled to pursue any dissatisfaction through the
Council's Complaints Procedure.

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner's Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

+------------------------------------------------------------------------+
|| |Mandy Weir |
|| |Performance Officer |
|| |Dover District Council |
|| |Council Offices, White Cliffs Business Park, Whitfield, Dover CT16 |
|| |3PJ |
|| | |
|| |Tel: 01304 872318 |
|| |Fax: 01304 872300 |
|| |Email: [1][email address] |
|| |Web: [2]www.dover.gov.uk |
|| | |
|------------------------------------------------------------------------|
|P Please consider the Environment before printing this email |
+------------------------------------------------------------------------+

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