LGO investigations

Thank you for your correspondence with Suffolk County Council's
Information Compliance Helpdesk.

We deal with all requests made to the Council under the Data Protection
Act (1998), Freedom of Information Act (2000) and Environmental
Information Regulations (2004), as well as answering general information
governance enquiries.

We will be pleased to get back to you as soon as possible.

Kind regards.

Information Compliance Helpdesk
Suffolk County Council
Endeavour House
8 Russell Road
Ipswich IP1 2BX
Tel.: 01473 264618

E-mail: [1][email address]

Emails sent to and from this organisation will be monitored in accordance
with the law to ensure compliance with policies and to minimise any
security risks.
The information contained in this email or any of its attachments may
be privileged or confidential and is intended for the exclusive use of
the addressee. Any unauthorised use may be unlawful. If you receive
this email by mistake, please advise the sender immediately by using
the reply facility in your email software.

References

Visible links
1. mailto:[email address]

Dear Mr Nunn

Thank you for your Freedom of Information (FOI) request received on 6
August 2009 regarding the Local Government Ombudsman.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000, and has been given the reference FOI 1884. Please
quote this reference if you need to contact us further.

Kindest regards

Information Compliance Helpdesk
Suffolk County Council
Endeavour House
Russell Road
Ipswich
IP1 2BX

Tel: 01473 264618
Email: [email address]
Web: [1]www.suffolkcc.gov.uk

Emails sent to and from this organisation will be monitored in accordance
with the law to ensure compliance with policies and to minimise any
security risks.
The information contained in this email or any of its attachments may
be privileged or confidential and is intended for the exclusive use of
the addressee. Any unauthorised use may be unlawful. If you receive
this email by mistake, please advise the sender immediately by using
the reply facility in your email software.

References

Visible links
1. file:///tmp/www.suffolkcc.gov.uk

Dear Mr. Nunn
We are responding to your Freedom of Information (FOI) request received on
6 August 2009. Your request was as follows:

Request:
During the last five years how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Suffolk County
Council) brought to the attention of the council the fact that a member of
Suffolk County Council staff had misled them, lied to them or done
anything else to hinder their investigation. If they have what
disciplinary action was taken against the individual(s) concerned by the
council?

Response:
Over the last five years Suffolk County Council (SCC) has had a total of
185 Ombudsman complaints. In that time we have no record of any SCC staff
member having misled, lied to or done anything else to hinder their
investigation. The numbers of complaints over the last five years are as
follows:
2008/09 47
2007/08 42
2006/07 29
2005/06 40
2004/05 27

If you are unhappy with this response to your request for information, you
can ask for an internal review of the decision. Please write to the
Information Compliance Helpdesk asking for an internal review at the
address below.

[1][email address]

If you are dissatisfied with the outcome of the review, you have the right
to ask the Information Commissioner to make a decision on your request for
information.

The Information Commissioner's address is:

Wycliff House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: (01625) 545700
Website: [2]http://www.ico.gov.uk

Copyright
Information supplied in response to any Freedom of Information request may
be subject to the Copyright, Designs and Patents Act 1988. You are free
to use it for your own purposes, including any non-commercial research you
are doing and for the purposes of news reporting. Any other use, for
example commercial publication, would require the permission of the
copyright holder.

Most documents supplied by Suffolk County Council will have been produced
by our staff and will be the copyright of the council. However, we may
have sent you information which is the copyright of another person or
organisation. If this is the case, you must ensure that you obtain their
permission before you reproduce any of their information.

If the information we have sent you includes a copyright statement, you
must not alter or remove this statement.

If you have any queries about this letter, please contact us quoting the
FOI reference number 1884.

Kindest regards

Information Compliance Helpdesk
Suffolk County Council
Endeavour House
Russell Road
Ipswich
IP1 2BX

Tel: 01473 264618
Email: [email address]
Web: [3]www.suffolkcc.gov.uk

Emails sent to and from this organisation will be monitored in accordance
with the law to ensure compliance with policies and to minimise any
security risks.
The information contained in this email or any of its attachments may
be privileged or confidential and is intended for the exclusive use of
the addressee. Any unauthorised use may be unlawful. If you receive
this email by mistake, please advise the sender immediately by using
the reply facility in your email software.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/
3. file:///tmp/www.suffolkcc.gov.uk