LGO investigations.

Dear Mr Nunn,

Thank you for your email.

We note from the email that it refers to Mendip District Council. Could
you please confirm that the email was meant for Shropshire County Council.

Please note that no action is being taken at this stage, pending
clarification from yourself.
Regards.

Roy Morris
Information Governance Team
Shropshire County Council
Tel: 01743 252774

Trevor R Nunn To FOI requests at Shropshire County
<[FOI #6002 email]> Council
<[Shropshire Council request email]>
14/01/2009 01:47 cc
Subject Freedom of Information request - LGO
investigations.

Dear Sir or Madam,

During the last five years how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Mendip
District Council) brought to the attention of the council the fact
that a member of Mendip District Council staff had misled them,
lied to them or done anything else to hinder their investigation.
If they have what disciplinary action was taken against the
individual(s) concerned by the council.

Yours faithfully,

Trevor R Nunn

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Dear Mr Nunn

Re: Information Request - Reference Number: 2009010012

Thank you for your request for information received on 14 January 2009. We
are currently processing your request in accordance with the Freedom of
Information Act 2000, and will respond to you within 20 working days.

For clarification we are using the following information for the purpose of
processing your request.

During the past 5 years, the number of times the LGO has brought to the
attention of the council the fact that a member of Shropshire County
Council staff had misled them, lied to them or done anything else to hinder
their investigation of a complaint brought against the council. If they
did, the disciplinary action taken against the individual concerned by the
council.

If you feel the information is inaccurate or requires amendment, please
notify us as soon as possible using the contact details provided above.

Yours sincerely

Heather Jones
Assistant Information Governance Officer

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Dear Mr Nunn

Further to your recent Freedom of Information request which we received on
14 January 2009, please find below the information you require.

During the last five years how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Shropshire
County Council) brought to the attention of the council the fact that a
member of Shropshire County Council staff had misled them, lied to them or
done anything else to hinder their investigation. If they have what
disciplinary action was taken against the individual(s) concerned by the
council.

In the last ten years we have had one case of maladministration formally
reported by the LGO. This case did not involve a member of Shropshire
County Council staff misleading, lying or otherwise hindering the
investigation.

We trust that this answers your request satisfactorily. However, if you
should require any further information, please do not hesitate to contact
me.

Yours sincerely

Heather Jones
Assistant Information Governance Officer

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Dear Mr Nunn

Further to your recent Freedom of Information request which we received on
12 October, we reply as follows.

You requested:

Over the last five years for yourselves and all the councils now
incorporated into Shropshire Council.

(1) How many Local Government Act Part III Section 32(3) notices has
each council served on a Local Government Ombudsman.

(3) How many times has the Ombudsman concerned found each council
guilty of maladministration for misusing a Section 32(3) notice.

Unfortunately, in this instance we are unable to process your request.
This is due to the cost of locating and retrieving the information, which
exceeds the appropriate cost limit of *450 set by law.

The Local Government Ombudsman's Office have confirmed that they deal with
your request. Please contact their Freedom of Information Officer at
[email address], telephone 020 7217 4734.

For information, the six Shropshire councils merged to make the unitary
Shropshire Council, were Shropshire County Council, Bridgnorth District
Council, Oswestry Borough Council, Shrewsbury & Atcham Borough Council,
North Shropshire District Council and South Shropshire District Council.

In accordance with the Freedom of Information Act 2000 this letter is a
refusal notice to your request. If you are not in agreement you are able
to make a complaint through the Shropshire Council complaints procedure,
details of which can be found on our website www.shropshire.gov.uk, or by
contacting me for a complaints leaflet. You are also able to ask the
Information Commissioner to intervene on your behalf on exhausting the
complaints process. If you wish to contact the Information Commissioner
you can find more details at www.ico.gov.uk or by telephone on 01625
545700.

We are sorry that we cannot satisfy your request on this occasion.
However, should you have any further information needs in the future then
please do not hesitate to contact us again.

Yours sincerely

Roy Morris
Information Governance Officer

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