LGO investigations.

Dear Mr Nunn

Thank you for your request for information under the Freedom of
Information Act 2000, which we received yesterday, 14 January.

It has been forwarded to the relevant officer for processing within 20
working days of receipt and you may be contacted again if we require any
further information.

Yours sincerely

Pat Banner
Legal Services
Rushmoor Borough Council
Farnborough Road
Farnborough
Hants
GU14 7JU

Telephone: 01252 398602

CONFIDENTIALITY & DISCLAIMER NOTICE

This email and any attachments are intended only for the individual or
entity to which they are addressed and may be confidential.

If this email has been sent to you in error, please accept our apologies
and inform the sender, delete the message and destroy all copies.
Unauthorised copying, distribution or other use of the information it
contains is strictly prohibited.

The content of email to and from the Council may be monitored for reasons
of good business practice and for monitoring compliance with the Council*s
staff policies. Email monitoring / blocking software may also be used.

Please note that under the Freedom of Information Act 2000 and related
legislation, the Council may be required to disclose information contained
in any email or other correspondence and that complete confidentiality
cannot be guaranteed.

This footnote confirms that this email has been swept by the MessageLabs
Email Security System for the presence of computer viruses. We advise that
in keeping with good ICT practice you should confirm for yourself that
this email and attachments are virus free.

Rushmoor Borough Council
http://www.rushmoor.gov.uk

Dear Mr Nunn

Further to your recent Email, the Local Government Ombudsman has never (as
a result of investigating a complaint against Rushmoor Borough Council)
brought to the attention of the council that a member of staff had misled
them, lied to them or done anything else to hinder their investigations.

I hope that this answers your question satisfactorily, but if you are
unhappy with the reply you have received, I attach a link to the Council's
Complaints Procedure, which is the means by which you may request the
Council to review it.

[1]http://eforms.rushmoor.gov.uk/AF3/an/def...

Alternatively a printed copy of the Comments and Complaints Leaflet is
available if you wish.

If, following a review you are still dissatisfied, you can ask the
Information Commissioner to decide whether your request for information
has been dealt with in accordance with the legislation. The address is:

FOI/EIR Complaints Resolution
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745
08456 30 60 60
Fax: 01625 524 510

An online complaints form is available on the ICO website at
[2]www.ico.gov.uk

Yvonne Pyne
Executive Assistant
Chief Executive's Office
Rushmoor Borough Council
01252 398396

Yvonne Pyne
Executive Assistant
Chief Executive's Office
Rushmoor Borough Council
01252 398396

CONFIDENTIALITY & DISCLAIMER NOTICE

This email and any attachments are intended only for the individual or
entity to which they are addressed and may be confidential.

If this email has been sent to you in error, please accept our apologies
and inform the sender, delete the message and destroy all copies.
Unauthorised copying, distribution or other use of the information it
contains is strictly prohibited.

The content of email to and from the Council may be monitored for reasons
of good business practice and for monitoring compliance with the Council*s
staff policies. Email monitoring / blocking software may also be used.

Please note that under the Freedom of Information Act 2000 and related
legislation, the Council may be required to disclose information contained
in any email or other correspondence and that complete confidentiality
cannot be guaranteed.

This footnote confirms that this email has been swept by the MessageLabs
Email Security System for the presence of computer viruses. We advise that
in keeping with good ICT practice you should confirm for yourself that
this email and attachments are virus free.

Rushmoor Borough Council
http://www.rushmoor.gov.uk

References

Visible links
1. http://eforms.rushmoor.gov.uk/AF3/an/def...
2. http://www.ico.gov.uk/