LGO investigations.

Dear Mr Nunn,

Thank you for your email dated 07/01/09.

So that we can deal with your enquiry, your email has been sent to: -

Department:Freedom of Information Officer (Corporate Advice)
Telephone Number: 01253 477477
Email Address:[Blackpool Borough Council request email]

This department will now deal with your enquiry.

If you have any further queries, please contact Customer First by:-

Email [Blackpool Borough Council request email]
Telephone 01253 477477
Facsimile 01253 478808
Web site www.blackpool.gov.uk

Or visit the Customer First Centre on Corporation Street Blackpool FY1 1NA.

We are open:-
Monday to Friday 8am to 5:30pm for Face to Face enquiries
Monday to Friday 8am to 6pm for telephone enquiries on 01253 477477.
Saturdays 9am to 2pm for Face to Face and Telephone enquiries

Please note our busiest times are Mondays and Fridays and over lunchtime (12pm to 2pm).

Regards, Customer First .
Customer First, Blackpool Council
* Email: [Blackpool Borough Council request email]
* Phone: 01253 477477
* Fax: 01253 478808
* Web: www.blackpool.gov.uk

show quoted sections

Dear Mr Nunn
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
This is to confirm that we have now completed our search for the
information you requested on 7th January 2009. I would like to apologise
on behalf of the Council for the delay in responding to your request.

You asked: During the last five years how many times has the Local
Government Ombudsman (as a result of investigating a complaint against
Blackpool Borough Council) brought to the attention of the Council the
fact that a member of Blackpool Borough Council staff had misled them,
lied to them or done anything else to hinder their investigation. If they
have, what disciplinary action was taken against the individual(s)
concerned by the Council.

I am informed that there have been no occasions during the last five years
when the Local Government Ombudsman (as a result of investigating a
complaint against the Council) has brought to the attention of the Council
the fact that a member of Blackpool Council staff had misled them, lied to
them or done anything else to hinder their investigation.

If you have a complaint about the handling of your request you may ask for
an internal review and you should submit this in writing to: Council
Complaint, Blackpool Council, PO Box 50, Town Hall, Blackpool, FY1 1NA.

If you are not happy with the outcome of the review, you have the right to
apply directly to the Information Commissioner for a decision. You can
contact the Information Commissioner at: Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF,
([1]www.informationcommissioner.gov.uk).

If you have any queries about this letter you can contact me, or write to:
FOI, Town Hall, Blackpool, FY1 1NA, or email us at
[2][Blackpool Borough Council request email]. Please remember to quote your
reference number when you contact us.

Yours sincerely

Debbie Topping
ICT Services
Blackpool Council

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References

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1. http://www.informationcommissioner.gov.uk/
2. mailto:[Blackpool Borough Council request email]