LGO investigations.

Trevor R Nunn made this Freedom of Information request to Mendip District Council

The request was successful.

From: Trevor R Nunn

12 January 2009

Dear Sir or Madam,

During the last five years how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Mendip
District Council) brought to the attention of the council the fact
that a member of Mendip District Council staff had misled them,
lied to them or done anything else to hinder their investigation.
If they have what disciplinary action was taken against the
individual(s) concerned by the council.

Yours faithfully,

Trevor R Nunn

Link to this

From: customerservices
Mendip District Council

13 January 2009

Dear Mr Nunn,

Thank you for your enquiry. In order to further your query and ensure
we can deliver the service, please supply us with the following
additional information:

Name:
House Number/Name:
Street Name:
Town/Village:
Postcode:

Please supply us details of your preferred contact method:

Email address:
Telephone number:

Please note that we require the above information to enable us to route
your enquiry to the relevant service area.

We will await your response in due course.

Lindsey Skelton-Smith
Customer Services, Advice and Information
Mendip District Council, Cannards Grave Road, Shepton Mallet, Somerset,
BA4 5BT
Tel. 01749 648999
e-mail [email address]

show quoted sections

Link to this

From: Trevor R Nunn

13 January 2009

Dear customerservices,

Internal review requested.

You have all the information you need. If in doubt please refer to
ICO guidance on this issue. You have my preferred method of contact
and address as proven by your recent request for more details.

For your information, section 8.1.b of the FOI Act asks for an
"address for correspondence", and the email address I have used is
sufficient.

The Ministry of Justice has guidance on this – "As well as hard
copy written correspondence, requests that are transmitted
electronically (for example, in emails) are acceptable ... If a
request is received by email and no postal address is given, the
email address should be treated as the return address."

The Information Commissioner's Hints for Practitioners say "Any
correspondence could include a request for information. If it is
written (this includes e-mail), legible, gives the name of the
applicant, an address for reply (which could be electronic), and
includes a description of the information required, then it will
fall within the scope of the legislation."

Yours sincerely,

Trevor R Nunn

Link to this

From: Lyons, Fiona
Mendip District Council

15 January 2009

Link: [1]File-List

My Ref FOI/2009/501 Direct Line: 01749 341XXX
Please Reply to: Fiona Lyons Ext:
e-mail [email address] Fax: 01749 341542

15 January 2009

Dear Mr Nunn

Re: Freedom of Information Act 2000

Request for access to information Reference Number: FOI/2009/501

Local Government Ombudsman Investigations

I acknowledge your request for access to information under the Freedom of
Information Act 2000 as detailed above which has been forwarded to me
today.

Under the Act the Council has 20 working days to comply with your request,
subject to any Exemptions that may apply. This deadline will expire on10
February 2009.

Please do not hesitate to contact me if you have any queries regarding
your request.

Fiona Lyons

Data Protection Officer

Mendip District Council,

Council Offices, Cannards Grave Road, Shepton Mallet,

Somerset BA4 5BT

( Customer ServcesTelephone: 01749 648999

* E-mail: [2][email address]

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify Mendips Strategic ICT Dept on 01749 341270 or
by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council*s policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

show quoted sections

Link to this

From: customerservices
Mendip District Council

15 January 2009

Dear Sir.

Thank you for your response. Unfortunately, in requesting further
information from you, we have inadvertedly deleted your original email.
Also I have spoken to my Team Leader about your response below and we
are aware we are at fault in requesting further information.

Please accept our apologies and forward your original email and this
will be forwarded to the correct person for their attention.

We will await your response in due course.

Customer Services, Advice and Information
Mendip District Council, Cannards Grave Road, Shepton Mallet, Somerset,
BA4 5BT
Tel. 01749 648999
e-mail [email address]

show quoted sections

Link to this

From: Trevor R Nunn

15 January 2009

Dear customerservices,

My original request is below.

During the last five years how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Mendip
District Council) brought to the attention of the council the fact
that a member of Mendip District Council staff had misled them,
lied to them or done anything else to hinder their investigation.If
they have what disciplinary action was taken against the
individual(s) concerned by the council.

Yours sincerely,

Trevor R Nunn

Link to this

From: Hamblin, Abigail
Mendip District Council

16 January 2009

Dear Trevor Nunn

Thank you for your enquiry, this has been passed to the following
Service Area: Data Protection

If you have any queries relating to your enquiry please contact the
Customer Services team quoting case number: 41999

Abigail Hamblin
Customer Services, Advice and Information
Mendip District Council, Cannards Grave Road, Shepton Mallet, Somerset,
BA4 5BT
Tel. 01749 648999
e-mail [email address]

show quoted sections

Link to this

From: Weaver, Lisa
Mendip District Council

4 February 2009


Attachment Response.doc
110K Download View as HTML


My Ref FOI/2009/501 Direct Line: 01749 341XXX
Please Reply to: Fiona Lyons Ext:
e-mail [email address] Fax: 01749 341542

4 February 2009

Dear Mr Nunn

Re: Freedom of Information Act 2000

Request for access to information - FOI/2009/501

Local Government Ombudsman Investigations

With reference to your request under the Freedom of Information Act 2000,
please find the information you have requested on the attached Response.

Please do not hesitate to contact me if you require any further assistance
in this matter.

I would draw your attention to the copyright statement below

Yours sincerely

Fiona Lyons

Data Protection Officer

Copyright and the Re-use of Public Sector Information Regulations

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection. In
most cases the copyright will be owned by Mendip District Council. The
copyright in other information may be owned by another person or
organisation, as indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, by publishing the information or issuing copies to the public
will require the permission of the copyright owner.

For information where the copyright is owned by Mendip District Council
please submit a request in writing stating:-

. Name and address of applicant requiring permission for re-use of
the information

. Full details of the document/information required for re-use
sufficient for the Council to identify it

. The purpose for which the document/information is to be re-used

For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.'

Mendip District Council,

Council Offices, Cannards Grave Road, Shepton Mallet,

Somerset BA4 5BT

( Telephone Customer Services: 01749 648999

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify Mendips Strategic ICT Dept on 01749 341270 or
by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council*s policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

show quoted sections

Link to this

Trevor R Nunn left an annotation (11 August 2009)

I submitted this FOI request to every English Council. I have now collated the results and the full story can be read here

http://ombudsmanwatchers.org.uk/evidence...

Link to this

Things to do with this request

Anyone:
Mendip District Council only: