Lambeth Living Ltd complaints by residents

Dear Sir or Madam,

I would like to know how many complaints were made against the Area
Service manager and the Nuisance and Anti-Social Behaviour Officer
working at Lambeth Living Ltd, 91 Kennington Lane, London SE11 4HQ
by the residents for the period April 2008 - February 2009.

Yours faithfully,

A. Sundimalt

Dear Rajesh Thakker,

Thank you for your reply and for forwarding my FOI ref:110248
request onto the very same office in question!

I have received a reply by letter 6 April 2009 from Tim Fairhurst
(Strategic Housing Manager – North Team) who has provided
misleading information according to many complaints that has been
submitted by others and me. Therefore I ask that you read Tim
Fairhurst reply and further investigate his response.

Is there a need for me to make further FOI request for a informal
and formal complaints made “how many complaints were made against
the Area Service manager and the Nuisance and Anti-Social Behaviour
Officer working at Lambeth Living Ltd, 91 Kennington Lane, London
SE11 4HQ by the residents for the period April 2008 - February
2009.” as per my original request?

I anticipate your reply.

Yours sincerely,

A. Sundimalt

Dear Rajesh Thakker,

I was hoping to have copy of reply letter 6 April 2009 by Tim
Fairhurst (Strategic Housing Manager) uploaded before your reply 23
April 2009 to avoid any misunderstandings. Therefore I have retyped
body of letter which you are more than welcome to have a copy to
confirm its authentication, as follows:

Dear Mr Sundimalt,

FREEDOM OF INFORMATION REQUEST

Further to your request made under the Freedom of information Act
requesting details of the number of complaints made against Idoya
D’Cruze, Area Service Manager, and Eric Adetifa, Nuisance & Anti
Social Behaviour Officer.

I would advise that since June 2009, when Lambeth Living took on
Management of Lambeth Council’s Housing stock, there have been
eight formal complaints about employees in the North Lambeth Area
Housing Office. One of these related to Mrs D’Cruze and none about
Mr Adetifa.

I trust this information clarifies the position for you as regards
your request.

Yours sincerely,

Tim Fairhurst

Note:

Date June 2009 should read June 2008.

I have personally filed numinous complaints and have knowledge of
various residents’ complaints against Eric Adetifa which has not
been registered or referred to according to Tim Fairhurst reply
which is due to mismanagement, hence request for internal review.

Yours sincerely,

A. Sundimalt