'Keeping an eye' on clamped vehicles

Your Ref:
Our Ref:F-2009-03449

30 December, 2009

Dear Mr. Webb,

Thank you for your request for Information, received at this office on
29 December, 2009, in which you requested details of the following:

Information concerning keeping an eye on clamped vehicles

Your request will now be considered and you will receive a response
within the statutory timescale of 20 working days as defined by the Act,
subject to the information not being exempt or containing a reference to
a third party. In some circumstances may be unable to achieve this
deadline. If this is likely you will be informed and given a revised
time-scale at the earliest opportunity.

There may be a fee payable for the retrieval, collation and provision of
the information you request. If this is the case you will be informed
and the 20 working day timescale will be suspended until we receive
payment from you. If you chose not to make a payment then your request
will remain unanswered.

Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.

We anticipate being able to provide you with the information that you
have requested on or before 27 January, 2010.

Should you need to discuss this further please do not hesitate to
contact the unit.

Yours sincerely,

James Green
Information Compliance Officer
+44 (1482) 317099

Corporate Development Branch
Information Compliance Unit
Priory Road
Kingston Upon Hull
HU5 5SF
Fax:+44 (1482) 317090

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Your Ref:

Our Ref:F-2009-03449

20 January, 2010

Dear Mr. Webb,

Thank you for your request for information dated 29 December, 2009.

This is to inform you that all information relating to your request has
been researched and is communicated below in response to:

I am aware that Humberside Police provides a service, at the request of
certificated bailiffs, of 'keeping an eye' on vehicles

that have been clamped for the purposes of seizure and impounding. I
would be grateful if Humberside Police can provide me with the

following information:

1) The date the service was implemented

2) A copy of all policies and procedures pertaining to this service

3) The number of employees assigned to this service

4) The number of times this service has been used since implementation

5) The number of times officers have attended matters at the request of
service users

6) The number of arrests made using this service

7) The number of successful prosecutions made using this service

8) The total amount of expenditure incurred as a result of this service

9) The total amount of revenue (if any) received from service users

10) The names of all service users

Humberside Police can confirm no information is held in respect of your
request for information.

Should any further information be requested regarding this topic, a
separate request will need to be submitted.

If I can be of any further assistance on this matter please do not
hesitate to contact me.

Yours sincerely,

James Green

Information Compliance Officer

+44 (1482) 317099

Corporate Development Branch

Information Compliance Unit

Priory Road

Kingston Upon Hull

HU5 5SF

Fax:+44 (1482) 317090

Humberside Police - Freedom of Information Complaints Review Procedure

Why Have A Complaints Process?

Humberside Police is committed to delivering an open and transparent
service whenever possible and it is our intention to commit to the
principles of openness embodied in the Freedom of Information Act. We will
release information to the greatest extent possible, consistent with the
public interest, however we may withhold information if we consider its
release would cause significant harm.

If information within a document is withheld, it will be clearly marked to
show where information has been removed and the legal exemption we have
used. If we decline to supply all or part of any information you have
asked for we will notify you in writing giving our reasons based upon
legal exemptions contained within the Freedom of Information Act.

If you are not satisfied about the way in which your Freedom of
Information request has been handled you have the right to appeal. This
information has been designed to help you to understand how to complain to
Humberside Police. Using this process will not affect your right to
complain directly to the Information Commissioner if you feel we have not
complied with our obligations under the Freedom of Information Act.

Who Can Complain?

Anyone who has made a Freedom of Information request in writing to the
Force can complain. If you have requested information and you are not
satisfied with the way we have dealt with it, you can use the complaints
process to have it looked at again. If someone who requested information
would like to complain but cannot do so themselves, you can complain on
their behalf but it will help us if you make it clear that you are doing
so.

What Can I Complain About?

If you are not satisfied with the way we have handled your request, with
the fee we have charged, or with the reasons we have given for refusing to
provide information, you have the right to appeal. You can complain about
the range, amount and format of information we have sent following a
request. You can also complain about the way a request was handled, for
example, the time it took to respond.

How Do I Complain?

To deal with your complaint as quickly as possible, it will help if you
can give us as much information as you can about the original request made
and the reason for your complaint. Please put your complaint in writing
and address it to:

FOI Appeals

Humberside Police Information Compliance Unit

Police Headquarters

Priory Road

Hull HU5 5SF

What Happens To My Complaint?

Once we have enough details to identify the request, we will begin the
review. The Head of The Information Compliance Unit will normally review
your complaint. In the more complex cases a review panel consisting of a
number of senior personnel from the Force will re-examine your complaint.
We aim to complete the review process within 20 days of receiving your
complaint. Upon completion we will send you the findings.

How Will I Be Notified?

Where we have not followed procedures or have failed to provide acceptable
quality of service, we will apologise and explain what we will do to
ensure this doesn't happen again. If our original decision to withhold
information is over-turned on appeal we will send you the additional
information immediately. If we believe that our original response was
correct we will let you know, and inform you of your options (see below).

What If I'm Still Not Satisfied?

If we have been unable to resolve your complaint and you are not satisfied
you can approach the office of the Information Commissioner, who may
investigate the matter on your behalf. This option is open to you at all
times, but we will endeavour to address your complaint initially, as this
may lead to a speedier resolution. It is the Information Commissioner who
decides whether to investigate or not. We will co-operate fully with the
Information Commissioner.

If you have any further questions about the complaints process, please
contact the Information Compliance Unit on 01482 578313 or alternatively
you can write to:

Head of Information Compliance Unit

Humberside Police Headquarters

Priory Road

Hull HU5 5SF

Email: [email address]

Requests for a review by the Information Commissioner should be made in
writing directly to:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 01625 545 700

[1]www.informationcommissioner.gov.uk

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References

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Your Ref:
Our Ref:F-2010-01615

05 August, 2010

Dear Mr. Webb,

Thank you for your request for Information, received at this office on 03 August, 2010, in which you requested details of the following:

Request for information on illegal 4x4 use of Bridleway 128

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances Humberside Police may be unable to achieve this deadline. If this is likely you will be informed and given a revised time-scale at the earliest opportunity.

There may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you chose not to make a payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.

We anticipate being able to provide you with the information that you have requested on or before 01 September, 2010.

Should you need to discuss this further please do not hesitate to contact the unit.

Yours sincerely,

Paul Waller
Information Compliance Officer
+44 (1482) 317096
Humberside Police
Corporate Development Branch
Information Compliance Unit
Police Headquarters
Priory Road
Kingston Upon Hull
HU5 5SF
Fax:+44 (1482) 317090

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************************************************************ Internet e-mail is not to be treated as a secure means of communication. Humberside Police monitors all Internet e-mail activity and content. This communication is intended for the addressee(s) only. Please notify the sender if received in error. Unauthorised use or disclosure of the content may be unlawful. Opinions expressed in this document may not be official policy. Thank you for your co-operation. Humberside Police ************************************************************

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Your Ref:
Our Ref:F-2010-01615

09 August, 2010

Dear Mr. Webb,

Thank you for your request for information dated 03 August, 2010 concerning:

Request for information on illegal 4x4 use of Bridleway 128.

This email is to inform you that we are unable to identify any specific records or documents that will satisfy your request based on the details you have provided. To help Information Compliance Unit meet your request could you please provide us with further information?

Could you please supply further information so that we can identify Bridleway 128. Where is this Bridleway near? Is it between properties, and what are their numbers, what roads is it near ( e.g.A1640, B2270)? After discussing your request with the information owner in the force we will need more details to further your request.

After receiving your reply, your request will then be considered and you will receive the information requested within the statutory timescale as defined by the Act, subject to the information not being exempt or containing a reference to a third party. If you choose not to respond to this request for clarification then your request will remain unanswered.

There may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the delivery timescale will be suspended until we receive payment from you. If you chose not to make a payment then your request will remain unanswered.

If no response is received within a 3 month period, we will assume that you no longer require the information and the request will be closed.

Should you have any queries in relation to this, please do not hesitate to contact me.

Yours sincerely,

Paul Waller
Information Compliance Officer
+44 (1482) 317096
Humberside Police
Corporate Development Branch
Information Compliance Unit
Police Headquarters
Priory Road
Kingston Upon Hull
HU5 5SF
Fax:+44 (1482) 317090

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************************************************************ Internet e-mail is not to be treated as a secure means of communication. Humberside Police monitors all Internet e-mail activity and content. This communication is intended for the addressee(s) only. Please notify the sender if received in error. Unauthorised use or disclosure of the content may be unlawful. Opinions expressed in this document may not be official policy. Thank you for your co-operation. Humberside Police ************************************************************

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Your Ref:
Our Ref:F-2010-01615

12 August, 2010

Dear Mr. Webb,

Thank you for your request for information dated 03 August, 2010 concerning Request for information on illegal 4x4 use of Bridleway 128.

I write to inform you that enquiries have been made and can confirm that we do not hold the information you have requested.

After liaising with the information owner within this force, we have checked records as far back as 1 January 2008 up to the end of July 2010. Where calls have been received complaining of road related offences, none of these were Bridleway related in the area that you specified.

Should you need to discuss this further please do not hesitate to contact us.

Yours sincerely,

Paul Waller
Information Compliance Officer
+44 (1482) 317096
Humberside Police
Corporate Development Branch
Information Compliance Unit
Police Headquarters
Priory Road
Kingston Upon Hull
HU5 5SF
Fax:+44 (1482) 317090

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************************************************************ Internet e-mail is not to be treated as a secure means of communication. Humberside Police monitors all Internet e-mail activity and content. This communication is intended for the addressee(s) only. Please notify the sender if received in error. Unauthorised use or disclosure of the content may be unlawful. Opinions expressed in this document may not be official policy. Thank you for your co-operation. Humberside Police ************************************************************