Insurance of land and buildings on Hampton Court Station, Jolly Boatman site

Thank you for contacting the Environment Agency. Please see below
regarding our response times and environmental incident reporting

You can expect to receive a reply from us within 10 working days for any
general enquiry. Please note that bank holiday days and weekends are not
classed as a working day.

If your enquiry refers to a Simple Exemptions application you can expect
to receive a response within 25 working days.

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e-mail's customer charter sent to us on a Friday will start on the
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For further information on our Customer Charter please see

[1]http://www.environment-agency.gov.uk/abo...

But my e-mail refers to an Environmental Incident, won't it get answered
sooner?

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instead please call our free-phone 24 hour Incident Hotline on 0800 80 70
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Dear Gary

Thank you for your enquiry regarding the Insurance of land and buildings
on Hampton Court Station, Jolly Boatman site. For your information, your
query has been passed to our local External Relations Team (Planning and
Corporate Services) for attention and they will be in touch with you
shortly.

Should you wish to contact them in the meantime, their details are
below. Please quote your Enquiry Ref 090202jm05 in your correspondence
with us.

External Relations
Planning and Corporate Services
Environment Agency
Thames Region, South East Area
Swift House
Frimley Business Park
CAMBERLEY
GU16 7SQ
Tel: 08708 506506

Kind regards

Jan Motyka

Customer Service Advisor
Tel No Ext 08708 506506
Tel No Int 7113009

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show quoted sections

Our Ref: SE 15308

Dear Mr Crow,

Thank you for contacting the Environment Agency regarding insurance for
the land at Hampton Court Station.

Unfortunately, the Environment Agency is unable to comment on matters of
insurance as we do not set premiums. For information regarding insurance
at this location please contact individual insurance companies or the
Association of British Insurers (ABI) at [1]http://www.abi.org.uk/

I can confirm that I have received two other enquiries from you relating
to this site. I will respond to those separately.

If you have any further questions please contact me on the number below.

You should note that this information is based on that currently available
as of the date of this letter. We accept no liability whatsoever for any
loss or damage arising from interpretation or use of this information. You
may feel it is appropriate to contact our office at regular intervals, to
check whether any amendments/ improvements have been made. Should you
re-contact us after a period of time, please quote the above reference in
order to help us deal with your query.

This information is provided subject to the enclosed notice, which you
should read.

Yours sincerely

Andy Goymer

External Relations Officer

The Environment Agency

Tel: 01276 454327

Email: [2][email address]

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation. Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506.
Find out more about the Environment Agency at
[3]www.environment-agency.gov.uk

References

Visible links
1. http://www.abi.org.uk/
2. mailto:[email address]
3. http://www.environment-agency.gov.uk/