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Institutional abuse and Evictions of Care Home Residents

Doug Paulley made this Freedom of Information request to Warwickshire County Council

The request was successful.

From: Doug Paulley

25 June 2010

Dear Warwickshire County Council,

1) Please supply information relating to the incidence of attempts
by care providers to evict residents in care homes - that is, care
providers giving residents notice to leave or otherwise attempting
to get them to leave without their involvement in the decision or
against their wishes.

Please indicate the number of cases you are aware of for the last 3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the sitaution, i.e.
if and how the situation was resolved.

2) Please provide me with the number of instances your council is
aware of where either CQC or local authority safeguarding
procedures have substantiated allegations of insitutional abuse of
a Leonard Cheshire social care service user over the past 3 years.

Further, please provide anonymised information on the alleged
behaviour by Leonard Cheshire resulting in the conclusion.

Yours faithfully,

Doug Paulley

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Warwickshire County Council

28 June 2010

Dear Mr Paulley

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
Thank you for your request for information which I acknowledge was
received by the County Council on 25/06/2010.

Your request is currently being considered. If the County Council is able
to provide you with the information you have requested, then under the
Freedom Of Information Act you are entitled to receive it within 20
working days.

For your information, the FOI Act defines a number of exemptions which may
prevent release of some or all of the information you have requested. The
County Council will assess your information request in light of the
exemptions. If exemptions do apply, then the County Council may decide
not to release all, or part, of the information you have requested. I
shall inform you if this is the case, and advise you of your rights of
appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken by the County
Council as to whether to release the information to you. You will be kept
informed if this is the case.

Any information provided to you would ordinarily be provided to you as a
paper copy, in normal font size. If you require an alternative format,
e.g. by e-mail, in a different language, or in audio, large print, etc.
then please let me know.

The County Council will not charge a fee to provide you with the
information you have requested, provided the cost of dealing with your
request is less than *450. If it appears likely that your request will
cost more than *450 to deal with then I will write to you again asking if
you are willing to pay the fees incurred, and setting out clearly what
those fees will be, in accordance with the FOI Act.

If you have any queries or should you wish to make a complaint about the
manner in which your request is being dealt with then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be dealt with under the County Council's internal review
procedure.

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner's Office (0303 123
1113) or [1]www.ico.gov.ukand on the County Council's website.

I will be in touch again shortly.

Yours sincerely

Dawn McCann
Assistant Information Governance Officer
Customers, Workforce & Governance
Warwickshire County Council
Building 1 Saltisford Office Park
Ansell Way
Warwick
CV34 4UL

Tel: 01926 743046 (Int: 58 3046)
Fax: 01926 742403 (Int: 58 2403)
[email address]

This transmission is intended for the named addressee(s) only and may
contain sensitive or protectively marked material up to RESTRICTED and
should be handled accordingly. Unless you are the named addressee (or
authorised to receive it for the addressee) you may not copy or use it, or
disclose it to anyone else. If you have received this transmission in
error please notify the sender immediately. All email traffic sent to or
from us, including without limitation all GCSX traffic, may be subject to
recording and/or monitoring in accordance with relevant legislation.

References

Visible links
1. http://www.ico.gov.uk/

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Warwickshire County Council

23 July 2010

Dear Mr Paulley

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
Your request for information has now been considered and is answered
below.

We have no examples of such incidents happening in Leonard Cheshire or
other homes in Warwickshire.

You have the right to request that the County Council carry out an
internal review if you are not satisfied with the way your request was
dealt with or wish to appeal the decision. A request for an internal
review should be made in writing and addressed to me at the address above.
All requests for an internal review will be dealt with under the County
Council's internal review procedure.

If you are not satisfied with the outcome of the internal review you may
appeal to the Information Commissioner's Office, at the following address:

FOI Compliance Team (complaints)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Yours sincerely

Dawn McCann
Assistant Information Governance Officer
Customers, Workforce & Governance
Warwickshire County Council
Building 1 Saltisford Office Park
Ansell Way
Warwick
CV34 4UL

Tel: 01926 743046 (Int: 58 3046)
Fax: 01926 742403 (Int: 58 2403)
[email address]

This transmission is intended for the named addressee(s) only and may
contain sensitive or protectively marked material up to RESTRICTED and
should be handled accordingly. Unless you are the named addressee (or
authorised to receive it for the addressee) you may not copy or use it, or
disclose it to anyone else. If you have received this transmission in
error please notify the sender immediately. All email traffic sent to or
from us, including without limitation all GCSX traffic, may be subject to
recording and/or monitoring in accordance with relevant legislation.

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