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Institutional abuse and Evictions of Care Home Residents

Doug Paulley made this Freedom of Information request to Newcastle upon Tyne City Council

The request was successful.

From: Doug Paulley

25 June 2010

Dear Newcastle upon Tyne City Council,

1) Please supply information relating to the incidence of attempts
by care providers to evict residents in care homes - that is, care
providers giving residents notice to leave or otherwise attempting
to get them to leave without their involvement in the decision or
against their wishes.

Please indicate the number of cases you are aware of for the last 3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the sitaution, i.e.
if and how the situation was resolved.

2) Please provide me with the number of instances your council is
aware of where either CQC or local authority safeguarding
procedures have substantiated allegations of insitutional abuse of
a Leonard Cheshire social care service user over the past 3 years.

Further, please provide anonymised information on the alleged
behaviour by Leonard Cheshire resulting in the conclusion.

Yours faithfully,

Doug Paulley

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From: Gov, Freedomofinformation@Newcastle
Newcastle upon Tyne City Council

25 June 2010

Dear Doug,

Thank you for your request for information received on 25 June 2010.
We're dealing with it under the Freedom of Information Act and will
respond within 20 working days.

Regards,

Peter Dinsdale
Information Governance Officer (FOI & Data Protection)
0191 277 7038 ext 27038

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From: Doug Paulley

27 July 2010

Dear Gov, Freedomofinformation@Newcastle,

I note that you have not responded to this Freedom of Information
Request, and that the 20 working day deadline has now passed. By
law, you should normally have responded promptly and by 26 July
2010

I wonder if you could please indicate the status of my request and
respond as soon as is practicable.

Thank you

Yours sincerely,

Doug Paulley

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From: Doug Paulley

4 August 2010

Dear Newcastle upon Tyne City Council,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Newcastle upon Tyne
City Council's handling of my FOI request 'Institutional abuse and
Evictions of Care Home Residents'.

The request has gone beyond the 20 working day limit for responses,
and I have had no progress report or anything, despite sending a
chasing email.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/in...

Yours faithfully,

Doug Paulley

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From: Watson, David
Newcastle upon Tyne City Council

6 August 2010

Please find below our response to your FOI request:

Dear Newcastle upon Tyne City Council,

1) Please supply information relating to the incidence of attempts
by care providers to evict residents in care homes - that is, care
providers giving residents notice to leave or otherwise attempting
to get them to leave without their involvement in the decision or
against their wishes.

Please indicate the number of cases you are aware of for the last 3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the sitaution, i.e.
if and how the situation was resolved.

We are not aware of any incidents in the last 3 years in which care
providers have attempted to evict residents in care homes without their
involvement in the decision or against their wishes.

2) Please provide me with the number of instances your council is
aware of where either CQC or local authority safeguarding
procedures have substantiated allegations of insitutional abuse of
a Leonard Cheshire social care service user over the past 3 years.

Further, please provide anonymised information on the alleged
behaviour by Leonard Cheshire resulting in the conclusion.

There have been no substantiated allegations of institutional abuse
of a Leonard Cheshire service user over the past 3 years.

If you are unhappy with the information supplied you can ask for an
internal review of our decision. Please send details of your request
for review to the following address:

Corporate Information Governance Officer
Chief Executive's Office
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE99 2BN
Telephone: 0191 211 6644
E-mail: [Newcastle upon Tyne City Council request email]

If you are still unhappy with how the Council has handled your request
you can write to the Information Commissioner asking for an assessment
to be made. Contact details are as follows:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545745
E-mail: [email address]

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