Institutional abuse and Evictions of Care Home Residents

Dear Mr Paulley

FREEDOM OF INFORMATION REQUEST REF: 2010-437

I am writing to confirm that we received your information request on 25 June 2010. For your information and future communications, your request has been allocated the reference number FOI2010-437. Please quote this reference in any future correspondence.

We will consider your request and respond in accordance with the requirements of the Freedom of Information Act 2000. Our duty is to respond promptly or at least within 20 working days.

Regards
Shayne Smith
Records Manager
Business Protection Team
Information Systems Division (ISD)
The Royal Borough of Kensington and Chelsea
Room N108, First Floor,
Kensington Town Hall, W8 7NX
T: 020 7938 8538
www.rbkc.gov.uk

show quoted sections

Dear Mr. Paulley,

I apologise for the delay.

There have been no safeguarding issues in response to question 2. We
believe that question 1 is a nil response too but I’m just confirming
this with a colleague before I send an official response.

Yours sincerely

Robin Yu

Information Protection Assistant

FOIA Team, Business Protection Unit

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Web: [1]http://www.rbkc.gov.uk

show quoted sections

Dear Mr. Paulley,

FREEDOM OF INFORMATION REQUEST REF: 2010-437

I am responding to your request under the Freedom of Information Act 2000,
which we received on 25 June 2010, for information held by the Council.
You requested:

1) Please supply information relating to the incidence of attempts by care
providers to evict residents in care homes - that is, care providers
giving residents notice to leave or otherwise attempting to get them to
leave without their involvement in the decision or against their wishes.

Please indicate the number of cases you are aware of for the last 3 years,
also indicating if and how your council responded to the situation, and
what was the ultimate result of the sitaution, i.e. if and how the
situation was resolved.

2) Please provide me with the number of instances your council is aware of
where either CQC or local authority safeguarding procedures have
substantiated allegations of insitutional abuse of a Leonard Cheshire
social care service user over the past 3 years.

Further, please provide anonymised information on the alleged behaviour by
Leonard Cheshire resulting in the conclusion.

I can confirm there have been no incidences in relation to question 1 and
2.

Copyright

Please note, all material provided by the Royal Borough of Kensington and
Chelsea in response to your request for information is for your personal,
non-commercial use. The Royal Borough of Kensington and Chelsea reserves
all rights in the copyright of the information provided. Any unauthorised
copying or adaptation of the information without express written
confirmation from the Royal Borough of Kensington and Chelsea will
constitute an infringement of copyright. Any intention to re-use this
information commercially will require consent. Please forward any requests
for re-use of information to the FOI officer ([1][RBKC request email]).

Complaints

I trust this has satisfied your request. Should you be unhappy with the
handling of your request, the Council has an internal complaints process
for handling FOI Act complaints. Complaints are reviewed by the Town Clerk
and Chief Executive or his nominee. A form is available from our website
to lodge your complaint
[2]http://www.rbkc.gov.uk/councilanddemocra...
Please contact us if you do not have website access and we can provide you
with a copy of the form.

Following this review, should you still be unhappy with how your
information request has been handled, you have a further right to appeal
to the Information Commissioner who is responsible for ensuring compliance
with the FOI Act.

Yours sincerely

Robin Yu

Information Protection Assistant

FOIA Team, Business Protection Unit

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Web: [3]http://www.rbkc.gov.uk

show quoted sections

References

Visible links
1. mailto:[RBKC request email]
mailto:[RBKC request email]
2. http://www.rbkc.gov.uk/councilanddemocra...
http://www.rbkc.gov.uk/councilanddemocra...
3. http://www.rbkc.gov.uk/
http://www.rbkc.gov.uk/