Institutional abuse and Evictions of Care Home Residents

Dear Mr Paulley

I am writing in response to your Freedom of Information Request below.

As I understand it you are requesting to know:

1) Please supply information relating to the incidence of attempts by
care providers to evict residents in care homes - that is, care
providers giving residents notice to leave or otherwise attempting to
get them to leave without their involvement in the decision or against
their wishes.

Please indicate the number of cases you are aware of for the last 3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the situation, i.e. if
and how the situation was resolved.

As the London Borough of Hillingdon (the Council) does not directly
manage or own any care homes therefore this is not information that we
would specifically hold. We may only be aware of an 'eviction' when it
is involving a service user who has been placed by the Council or where
it is a private resident who subsequently seeks support/assistance from
the Council. This information, if held, would not necessarily be held
in a manner that is easily identifiable or retrievable (i.e it may be
recorded on an individuals service file but we do maintain a list of
evictions). Nonetheless we are aware of one instance when a resident
was supported by the Council in transferring to a new home. We are not
aware of the reasons for this.

2) Please provide me with the number of instances your council is aware
of where either CQC or local authority safeguarding procedures have
substantiated allegations of institutional abuse of a Leonard Cheshire
social care service user over the past 3 years.

Further, please provide anonymised information on the alleged behaviour
by Leonard Cheshire resulting in the conclusion.

The Council is not aware of any instances where local authority
safeguarding procedures have substantiated allegations of institutional
abuse of a Leonard Cheshire social care service user over the past 3
years. The Council does not hold any information regarding the Care
Quality Commission (CQC) .

I trust this provides the information you are seeking

If you wish to discuss this matter please do not hesitate to contact me
on the details below.

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW (or via email to [Hillingdon Borough Council request email] marked for the
attention of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you
have the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF

Richard Ingle
Data Protection &
Freedom of Information Officer

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

Please note, all material provided by the London Borough of Hillingdon
in response to your request for information is for your personal,
non-commercial use. The London Borough of Hillingdon reserves all
rights in the copyright of the information provided. Any unauthorised
copying or adaptation of the information without express written
confirmation from The London Borough of Hillingdon will constitute an
infringement of copyright. Any intention to re-use this information
commercially will require consent. Please forward any requests for
re-use of information to the Freedom of Information officer.

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13:46 >>>
Dear Hillingdon Borough Council,

1) Please supply information relating to the incidence of
attempts
by care providers to evict residents in care homes - that is,
care
providers giving residents notice to leave or otherwise
attempting
to get them to leave without their involvement in the decision or
against their wishes.

Please indicate the number of cases you are aware of for the last
3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the sitaution,
i.e.
if and how the situation was resolved.

1) Please supply information relating to the incidence of
attempts
by care providers to evict residents in care homes - that is,
care
providers giving residents notice to leave or otherwise
attempting
to get them to leave without their involvement in the decision or
against their wishes.

Please indicate the number of cases you are aware of for the last
3
years, also indicating if and how your council responded to the
situation, and what was the ultimate result of the sitaution,
i.e.
if and how the situation was resolved.

2) Please provide me with the number of instances your council is
aware of where either CQC or local authority safeguarding
procedures have substantiated allegations of insitutional abuse
of
a Leonard Cheshire social care service user over the past 3
years.

Further, please provide anonymised information on the alleged
behaviour by Leonard Cheshire resulting in the conclusion.

Yours faithfully,

Doug Paulley

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