Information requested about Transport for Adult Social Care (TASC)

Dear Gokhan Ozen,

Thank you for your enquiry, however please can you clarify that this enquiry is meant for Hillingdon Borough Council as
Question number 8 refers to Lambeth which would come under Lambeth Borough Council.

Regards
Michelle

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Dear Hillingdon Borough Council,

I would be grateful if you could provide the following information
about Transport for Adult Social Care (TASC):

1. Number of buses you have for TASC

2. What is the capacity of the buses

3. Which locations does TASC provide a service to (eg. day centres)

4. What are the operating hours (weekdays and weekends)

5. Is there any limit on the number of journeys users are allowed
to make?

6. How many individual journeys does the service provide per annum
(a trip to a day centre is counted as two journeys, out and
return)?

7. How do people qualify for the service? Do you use Occupational
Therapists for the assessment?

8. How many registered users does Lambeth have?

9. Please supply a breakdown of users according to age, gender, and
nature of disability

10. Does the borough provide travel training? If so, do you send
out travel trainers with users?

11. Do you supplement your own service with, for example, taxis, or
other transport?

12. What is the total annual expenditure on TASC in the borough?

13. Have you implemented personal budgets for social care? If so,
do users have a personal travel budget for the TASC service?

14. Do you provide TASC in-house, or work via contractors?

Thank you for your help

Yours faithfully,

Gokhan Ozen

Yours faithfully,

Gokhan Ozen

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Dear Gokhan Ozen,

Thank you for confirmation of your request.
I have logged this as of today's date, which is the first working day following confirmation.
Your response will be received within the dedicated 20 days.

Please quote ref: FOI 2138 on any further correspondence.

Regards
Michelle Barber

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Dear Gokhan Ozen

I am writing in response to your Freedom of Information Request below
and further to the clarification you supplied on the 31st July 2010.

As I understand it you are requesting to know:

1. Number of buses you have for TASC
19 vehicles generally operate for ASCH&H although vehicles will operate
for SEN as well.

2. What is the capacity of the buses
Generally 12 seats although there are some smaller and carrying
capacity varies depending on wheelchair carriage and other individual
needs.

3. Which locations does TASC provide a service to (eg. day centres)
10 sites Mon - Fri. 2 on Saturdays. Asha, Grassy Meadow, Poplar Farm,
Eastbury Road, Leap Centre, Woodside, Park View, RAGC, Maple Road,
Phoenix

4. What are the operating hours (weekdays and weekends)
Generally 07.30 - 18.00 weekdays 07.30 - 17.15 Saturdays.

5. Is there any limit on the number of journeys users are allowed to
make?
No

6. How many individual journeys does the service provide per annum
(a trip to a day centre is counted as two journeys, out and return)?
106,600.

7. How do people qualify for the service? Do you use Occupational
Therapists for the assessment?
Service users would only be offered transport if we were funding a
package of care eg attendance at a day service funded by the council.
The need would be identified by the care manager during the assessment
and if they meet the FACS criteria

8. How many registered users does Hillingdon have?
440

9. Please supply a breakdown of users according to age, gender, And
nature of disability
We are unable to answer this question as our system does not enable us
to run the necessary reports to extract and collate the requested
information.

10. Does the borough provide travel training? If so, do you send out
travel trainers with users?
The borough commissions the Private &Voluntary sector to provide travel
training as part of an outreach package where it is appropriate. When
carrying out this role the trainers work on specific routes with users
taking them with them and then gradually reducing input as skills
improve.

11. Do you supplement your own service with, for example, taxis, Or
other transport?
We use additional taxi for individual packages that are not on the
routes or if for some reason a user cannot use to borough buses.

12. What is the total annual expenditure on TASC in the borough?
£1,400,000 FLEET COSTS ONLY

13. Have you implemented personal budgets for social care? If so, do
users have a personal travel budget for the TASC service?
Personal budgets went live this month for users receiving day and dom
care. Where users have chosen to remain with borough transport as part
of their package we are not giving them the transport part of the budget
as this is presently calculated as a recharge and we do not have the
systems yet to include this in the calculation.

14. Do you provide TASC in-house, or work via contractors?
In House

I trust this provides the information you are seeking

If you wish to discuss this matter please do not hesitate to contact me
on the details below.

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW (or via email to [Hillingdon Borough Council request email] marked for the
attention of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you
have the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF

Richard Ingle
Data Protection &
Freedom of Information Officer

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

Please note, all material provided by the London Borough of Hillingdon
in response to your request for information is for your personal,
non-commercial use. The London Borough of Hillingdon reserves all
rights in the copyright of the information provided. Any unauthorised
copying or adaptation of the information without express written
confirmation from The London Borough of Hillingdon will constitute an
infringement of copyright. Any intention to re-use this information
commercially will require consent. Please forward any requests for
re-use of information to the Freedom of Information officer.

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09:55 >>>
Dear Hillingdon Borough Council,

I would be grateful if you could provide the following
information
about Transport for Adult Social Care (TASC):

1. Number of buses you have for TASC

2. What is the capacity of the buses

3. Which locations does TASC provide a service to (eg. day
centres)

4. What are the operating hours (weekdays and weekends)

5. Is there any limit on the number of journeys users are allowed
to make?

6. How many individual journeys does the service provide per
annum
(a trip to a day centre is counted as two journeys, out and
return)?

7. How do people qualify for the service? Do you use Occupational
Therapists for the assessment?

8. How many registered users does Lambeth have?

9. Please supply a breakdown of users according to age, gender,
and
nature of disability

10. Does the borough provide travel training? If so, do you send
out travel trainers with users?

11. Do you supplement your own service with, for example, taxis,
or
other transport?

12. What is the total annual expenditure on TASC in the borough?

13. Have you implemented personal budgets for social care? If so,
do users have a personal travel budget for the TASC service?

14. Do you provide TASC in-house, or work via contractors?

Thank you for your help

Yours faithfully,

Gokhan Ozen

Yours faithfully,

Gokhan Ozen

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