Information realting to the issuing of PCN's

M Waldron made this Freedom of Information request to Harrogate Borough Council

The request was successful.

From: M Waldron

26 August 2009

Dear Sir or Madam,

I would like to know the following information relating to the
management of and the issuing of traffic Penalty Charge Notices
(PCN's). That is:

1: Are the civil enforcement officers who issue PCN's direct
employees of the borough council or is this function outsourced to
a 3rd party service provider, and if so whom?

2: Are the civil enforcement officers in any way targeted or
rewarded e.g. through the payment of any type of bonus on the
number of PCN's they issue? If so what are these targets and the
bonus or reward structure

3: From the number of PCN's issued over the last five years I would
like a break down of the number of these that have been issued
these have been issued by each penalty code e.g. code 1, code 2,
code 3 etc.

4: Finally I would like to know out of how many PCN's issued over
the last fives years and that have been appealed against what has
been the appeal success rate as a percentage of each violation code

Yours faithfully,

M. Waldron

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From: CustomerServices
Harrogate Borough Council

27 August 2009

Good morning,

Thank you for your email. Your request has been forwarded to our Freedom of Information team.

Kind regards,

Kyla

Customer Services
Customer Service Centre
Harrogate Borough Council

Tel: 0845 300 6091 or extn 4302
e-mail: [email address]
web site: www.harrogate.gov.uk
General Enquiries 01423 500600
postal address: Council Offices, Crescent Gardens Harrogate HG1 2SG
Open : Monday to Friday 8.30am - 4.30pm

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From: John Dobinson
Harrogate Borough Council

4 September 2009

Attachment WaldronFOI.doc
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Attachment ConFOI.xls
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Attachment FOI 04 09.doc
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Please find attached the information you requested with regard to Parking Enforcement.

Regards,

John E Dobinson
Manager Parking Services
Department of Development Services
Knapping Mount
West Grove Road
Harrogate
HG1 2AE
Tel: 01423 556971
Fax: 01423 556520
[mobile number]
Email: [email address]
01423 556971

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