Information about the current status of the iBus project

Dear Oliver

Thank you for your email received by Transport for London (TfL) on 17
February.

You have asked for the current status of real-time information being made
available via the TfL website with specific reference to ibus.

We will deal with your request as soon as possible and in any case provide
you with a response by 17 March.

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me

Gareth Long
Customer Relations Officer

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Re: TfL103321

Dear Oliver

Thank you for your email received by TfL on 17 February 2010.

You have asked for information about the current status of real time
information (ibus), being made available via the Internet and whether this
project has been abandoned.

Your request has been considered under the requirements of the Freedom of
Information Act and I can confirm that TfL does hold the information you
require.

Please find the information you have requested below.

The project to provide Real Time Information for buses via the internet
will still be delivered. This is one of the main features of the new
Countdown system that is currently being developed and is scheduled to
start in 2011.

You can access further information regarding the new Countdown system via
TfL’s website at www.tfl.gov.uk/countdown

I hope this information is useful. If this is not the information you are
looking for, please do not hesitate to contact me.

Please see below an information sheet below for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Gareth Long

Customer Relations Officer

Your right to appeal

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision. The
internal review will be conducted by someone who was not involved in the
processing of your original request, in accordance with the complaints
procedure published on our website at www.tfl.gov.uk/foi

Requests for internal review should be addressed to: 

Head of Information Access and Compliance

Floor 5, Windsor House

42-50 Victoria Street

London

SW1H 0TL

E-mail: [email address]

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner’s Office
website at: www.ico.gov.uk

Copyright  

Any copyright in the material provided with this response is owned by TfL
or one of its subsidiary companies unless otherwise stated. The disclosure
of information does not give the person or organisation who receives it an
automatic right to re-use it in a way that would otherwise infringe
copyright (for example, by making copies, publishing it, or issuing copies
to the public). Brief extracts of the material may be reproduced under the
fair dealing provisions of the Copyright, Designs and Patents Act 1998
(sections 29 and 30) for the purposes of research for non-commercial
purposes, private study, criticism, review and news reporting. In respect
of use for criticism, review and news reporting, any reproduction must be
accompanied by an acknowledgement that TfL or one of its subsidiary
companies is the copyright owner.

Re-use

If you would like to re-use the information supplied with this response
please contact TfL using the details provided in the attached letter.
Requests for re-use will be considered in accordance with the Re-use of
Public Sector Information Regulations 2005.

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