Information about the creation of themes for ID cards correspondence

Harry Metcalfe made this Freedom of Information request to Identity and Passport Service

The authority would like to / has responded by post to this request.

From: Harry Metcalfe

25 March 2009

Dear Sir or Madam,

I would like to know more about how the themes -- which you
allocate to letters you receive about the identity cards scheme --
were created.

I note from a previous request that several of the themes have 0
entries, indicating that some of these themes were created before
any correspondence had been received.

I would like to request:

- All internal correspondence which concerns the creation of these
schemes, or the minutes of any meetings where they were discussed

- All draft correspondence that you may have prepared in readiness
to respond to letters concerning the identity cards scheme which
you receive from the public.

Yours faithfully,

Harry Metcalfe

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From: Harry Metcalfe

1 July 2009

Dear Sir or Madam,

I made this request (copied below) on the 25th of March and have
received no response. Please let me know what is happening.

Yours faithfully,

Harry Metcalfe

Original Request of 25th March 2009:

Dear Sir or Madam,

I would like to know more about how the themes -- which you
allocate to letters you receive about the identity cards scheme --
were created.

I note from a previous request that several of the themes have 0
entries, indicating that some of these themes were created before
any correspondence had been received.

I would like to request:

- All internal correspondence which concerns the creation of these
schemes, or the minutes of any meetings where they were discussed

- All draft correspondence that you may have prepared in readiness
to respond to letters concerning the identity cards scheme which
you receive from the public.

Yours faithfully,

Harry Metcalfe

Link to this

From: Harry Metcalfe

14 July 2009

Dear Sir or Madam,

It is now two weeks since I sent you a reminder email and over
three months since I sent my original request.

Please respond to this message as a matter of priority or I will be
forced to refer this request to the ICO.

Yours faithfully,

Harry Metcalfe

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From: HQ Enquiries
Identity and Passport Service

14 July 2009

Dear Mr Metcalfe,

Thank you for your email of 14 July about a Freedom of Information
request for the above subject.

Apologies again, our records confirm that we do not have a trace of your
email, please could you kindly sent us your original request and we will
aim to action this as soon as possible.

Yours faithfully,

On behalf of the Identity and Passport Service.

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From: Harry Metcalfe

14 July 2009

Dear HQ Enquiries,

Sure. Here it is:

I would like to know more about how the themes -- which you
allocate to letters you receive about the identity cards scheme --
were created.

I note from a previous request that several of the themes have 0
entries, indicating that some of these themes were created before
any correspondence had been received.

I would like to request:

- All internal correspondence which concerns the creation of these
schemes, or the minutes of any meetings where they were discussed

- All draft correspondence that you may have prepared in readiness
to respond to letters concerning the identity cards scheme which
you receive from the public.

Yours sincerely,

Harry Metcalfe

Link to this

From: HQ Enquiries
Identity and Passport Service

23 July 2009


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Dear Mr Metcalfe

Please see the acknowledgement below

H Reid
Identity and Passport Service

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Link to this

From: HQ Enquiries
Identity and Passport Service

23 July 2009


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Dear Mr Metcalfe

Please see the acknowledgement below

H Reid
Identity and Passport Service

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From: Harry Metcalfe

23 November 2009

Dear HQ Enquiries,

Re: Information about the creation of themes for ID cards
correspondence

This request is now *extremely* overdue.

I originally requested this information in March. I then
re-requested it in August, after being told you could not find the
original request.

It is now November and I still have not received a reply.

Please respond to this request, copied below for your convenience,
immediately.

Yours sincerely,

Harry Metcalfe

> I would like to know more about how the themes -- which you
> allocate to letters you receive about the identity cards scheme
--
> were created.
>
> I note from a previous request that several of the themes have 0
> entries, indicating that some of these themes were created before
> any correspondence had been received.
>
> I would like to request:
>
> - All internal correspondence which concerns the creation of
these
> schemes, or the minutes of any meetings where they were discussed
>
> - All draft correspondence that you may have prepared in
readiness
> to respond to letters concerning the identity cards scheme which
> you receive from the public.

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From: Harry Metcalfe

17 December 2009

Dear Identity & Passport Service,

Please pass this on to the person who conducts Freedom of
Information reviews.

Further to my email of November 23rd, for which I have not even
received an acknowledgement, I am writing to request an internal
review of Identity & Passport Service's handling of my FOI request
'Information about the creation of themes for ID cards
correspondence'.

I made the following request on the 25th March this year:

> I would like to know more about how the themes -- which you
> allocate to letters you receive about the identity cards scheme
-- were created.
>
> I note from a previous request that several of the themes have 0
> entries, indicating that some of these themes were created before
> any correspondence had been received.
>
> I would like to request:
>
> - All internal correspondence which concerns the creation of
these
> schemes, or the minutes of any meetings where they were discussed
>
> - All draft correspondence that you may have prepared in
readiness
> to respond to letters concerning the identity cards scheme which
> you receive from the public.

This request was never acknowledged. I followed it up with emails
on the 1st and 14th of July 2009. I finally received an
acknowledgement on the 23rd July, and since then, have received no
communication from you at all. I followed up again with an email on
23rd November this year, to which I have received no response.

By law, you should have replied long ago. Even if you never
received my original request, the subsequent request and its
acknowledgement on 23rd July assured me I would receive a
substantive response by 12th August 2009.

I have received no such response.

Please respond to my original request immediately and provide some
explanation for this delay.

If I do not receive a full and substantive response from you by the
29th January 2010, I will refer this matter to the ICO.

A full history of my FOI request and all correspondence is
available on the Internet at this address:

http://www.whatdotheyknow.com/request/in...

Yours faithfully,

Harry Metcalfe

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From: Pottinger Diana (IMS)

23 December 2009


Attachment 12409 Metcalfe IR time acknowledgement.doc
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Mr Metcalfe
please find attached an acknowledgement of your FOI request

Diana Pottinger Information Access Consultant
Information Management Services, Shared Services Directorate
Ground Floor, Seacole Building, Home Office
2 Marsham Street
London SW1P 4DF

[1]www.homeoffice.gov.uk

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.homeoffice.gov.uk/

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From: IPSFOIs
Identity and Passport Service

30 December 2009


Attachment Final reply.htm.html
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Dear Mr Metcalfe

Thank you for your e-mail of 17 December in which you request an
internal review of the handling of your FOI request. I attach here a
copy of the e-mail sent to you on 11 August, providing a full reply to
your request.

I can confirm that the content of this e-mail does not affect the
internal review process, which is continuing. You will be hearing direct
from the Home Office Information Access Team direct in due course.

Please can you confirm receipt of this e-mail so we can be sure that no
other problems have occurred.

Hazel Reid
IPS Freedom of Information Team

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From: Harry Metcalfe

30 December 2009

Dear Hazel,

I've received the message but not the attachments. Could you attach
the files you sent on 11th Aug and try again?

Also -- to confirm -- I never received a message on the 11th
August. You can review all the emails here:

http://www.whatdotheyknow.com/request/in...

Cheers,

Harry Metcalfe

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From: IPSFOIs
Identity and Passport Service

15 January 2010

Dear Mr Metcalfe

We have tried on two occasions to send the FOI response to you but
unfortunately you have not received them. In view of the circumstances
I believe that a hard copy of the reply should now be sent to you.

Please provide your address details to which a copy can be sent.

H Reid
Freedom of Information Team

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From: Harry Metcalfe

18 January 2010

Dear IPSFOIs,

I'm happy to do that if we need to, but please could you try [email
address] first?

Cheers,

Harry Metcalfe

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Things to do with this request

Anyone:
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