Independant Case Examiners CSA\CMEC staff

A Butcher made this Freedom of Information request to Department for Work and Pensions

The request was successful.

From: A Butcher

8 December 2009

Dear Department for Work and Pensions,

1. Details of complaints procedure if you are disatifued with the
ICE habdling of your complaint.
2. Actual number of ICE staff or external independent contractors
who have previously been or are currently employed by CSA\CMEC.
3. Current total number of ICE staff.

Please provide actual numbers; if you do not hold this information
I suggest you obtain it as it reflects your portrayed independent
status badly if you do not keep a tally of current staffs previous
or current attachments with the CSA.

Yours faithfully,

A Butcher

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

8 December 2009

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

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do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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From: A Butcher

25 February 2010

Dear DWP Adelphi Freedom-of-Information-Request,

Please can you give reasons to the heavy delay of responding to
this request and when you expect to have it completed, may I also
request an internal review with regards to this matter.

Yours sincerely,

A Butcher

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

25 February 2010

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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A Butcher left an annotation (15 March 2010)

>>>>>response via email<<<<<
Dear Mr Butcher

I refer to your email dated 25 February 2010 concerning your Freedom of Information request dated 8 December 2009.

Your request was not received by this office until 2 March 2010 and I therefore apologise for the delay in our response.

You asked for:

1. Details of the complaints procedure if you are dissatisfied with the
ICE handling of your complaint.

2. The actual number of ICE staff or external independent contractors
who have previously been or are currently employed by CSA\CMEC.

3. Current total number of ICE staff.

We have already answered points 2 and 3. I have attached a copy of this letter and a copy of our complaints procedure.

Yours sincerely

Margaret Fowler
Operations Manager

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From: A Butcher

15 March 2010

Dear DWP Adelphi Freedom-of-Information-Request,

Thank you for your reply containing your complaint procedure
guidance notes. I will review it before making my complaint.
Unfortunately you have not answered question 2.
“2. Actual number of ICE staff or external independent contractors
who have previously been or are currently employed by CSA\CMEC.”

In my previous request shown here;
http://www.whatdotheyknow.com/request/qu...

I asked a similar question but you did not answer the question
completely in your response to my FOI (nor have you done this
time); only admitting that current\previous CSA\CMEC staff do work
for the ICE but not giving me the actual number as requested of
you.

“1) The number of Independent Case Examiner employee’s who are
currently or have previously worked for the CSA\CMEC.”

Your Reply:

“The ICE office recruits from a number of sources, including CMEC.
We currently do have employees who have previously worked for CMEC,
but we do not keep statistical information relating to the actual
numbers.”

I do not believe in a department (ICE) which holds 104 members of
staff that you are unable to tell me exactly how many of your staff
members are or have been employed by the CSA and or CMEC.
Also this information is surely crucial as you are supposed to be
an independent body away from the CSA and CMEC. You cannot be
truely independent if members of staff are or have worked for the
CSA\CMEC.

Please answer my question fully, if you do not have the
information, gather it, I’m sure that someone could ask 104 members
of staff if they have worked for the CSA\CMEC in the past or are
currently on hire from CSA\CMEC within an hour.

Please answer me as promptly as possible; this request has been
outstanding for some time.

Yours sincerely,

A Butcher

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

15 March 2010

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

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A Butcher left an annotation (21 March 2010)

Reply from ICE:

"Dear Mr Butcher

Thank you for your email dated 15 March 2010 concerning our response to your request for information.

This question has already been answered but I will confirm for the final time, that we do not keep this type of statistical information for staff previously employed by CSA/CMEC.

Yours sincerely

John Bennett
Data Protection and Freedom of Information Officer"

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From: A Butcher

21 March 2010

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Department for Work
and Pensions's handling of my FOI request 'Independant Case
Examiners CSA\CMEC staff'.

Please re-read the question number 2 in this FOI:
“2. Actual number of ICE staff or external independent contractors
who have previously been or are currently employed by CSA\CMEC.”

You have written;
“This question has already been answered but I will confirm for the
final time, that we do not keep this type of statistical
information for staff previously employed by CSA/CMEC.”

I have asked for the actual number of staff or external independent
contractors who have PREVIOUSLY been or are CURRENTLY employed by
the CSA\CMEC. You have told me that you do not hold information
about your staff who have previously been employed by the CSA\CMEC.

You have neglected to mention about your current staff? Is it also
the case that you do not know exactly how many staff members who
work for ICE have or are currently also working for the CSA? It is
not out of the terms in an FOI request for you to gather this
information as it would take a small amount of time. You have made
no attempt to gather this information.

Please forward this for internal review. If you then do not answer
the question after internal review I will approach the Information
Commissioner.

The question is very simple. It is not good enough to simply say
that “you do not have that information”, you must make an attempt
to gather the information under the terms of the FOI Act. It is
also very worrying that you do not hold this information about your
employees as you are meant to be an independent organisation away
from the CSA\CMEC.

A full history of my FOI request and all correspondence is
available on the Internet at this address:

http://www.whatdotheyknow.com/request/in...

Yours faithfully,

A Butcher

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

21 March 2010

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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References

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1. http://www.dwp.gov.uk/freedom-of-informa...

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

16 April 2010


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[Subject only] RE: Internal review of Freedom of Information request - Independant Case Examiners CSA\CMEC staff

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