Improved performance

David Black made this Freedom of Information request to University of Glasgow

The request was partially successful.

From: David Black

4 June 2009

Dear Sir or Madam,

The Secretary of Court at the University of Glasgow sent an email
to all staff on 1 June 2009 ("Investing in our future: the Student
Lifecycle Project") announcing the procurement of a new Student
Information System.

In his email he stated that "Time spent on administrative tasks
will be reduced, for both academic and support staff.".

Obviously, no experienced senior manager would make such a claim
without readily available evidence to support it.

For this reason I would like to know:

a. What administrative tasks is the Secretary of Court referring
to?

b. The time currently spent on each of the above administrative
tasks.

c. The expected time that will be spent on each of the above
administrative tasks after the new system has been implemented.

Yours faithfully,

David Black

Link to this

From: FOI Office
University of Glasgow

5 June 2009


Attachment ACKNOWLEDGEMENT F0061284.pdf
28K Download View as HTML


Dear Mr Black,

Further to your Freedom of Information request dated 4 June 2009 at 1936
hours. Please find letter of acknowledgement attached.

You will find that the University's acknowledgement of your information
request is in PDF (Portable Document Format) file(s) attached to this
email.

The PDF file format is used for electronic distribution because it
preserves the look and feel of the original document complete with
fonts, colours, images, and layout. To open a PDF file you can download
a free program called Acrobat Reader and install it onto your computer
by clicking on to the following URL:

http://www.adobe.co.uk/products/acrobat/...

Yours sincerely,

Data Protection and Freedom of Information Office

Direct Line: +44 (0)141 330 2523
Fax: 0141 330 4920

Gilbert Scott Building
University of Glasgow
University Avenue
Glasgow G12 8QQ
G12 8QQ

The University of Glasgow, charity number SC004401

Link to this

From: FOI Office
University of Glasgow

30 June 2009


Attachment RESPONSE F0061284.pdf
27K Download View as HTML

Attachment Appendix A.pdf
286K Download View as HTML


Dear Mr Black,

Please find attached the University's response to your Freedom of
Information (Scotland) Act 2002 request dated 4 June 2009 timed 19:36
hours.

You will find that the University's response to your information
requestis in PDF (Portable Document Format) file(s) attached to this
email.

The PDF file format is used for electronic distribution because it
preserves the look and feel of the original document complete with
fonts, colours, images, and layout. To open a PDF file you can download
a free program called Acrobat Reader and install it onto your computer
by clicking on to the following URL:

http://www.adobe.co.uk/products/acrobat/...

Yours sincerely,

Data Protection and Freedom of Information Office

Direct Line: +44 (0)141 330 2523
Fax: 0141 330 4920

Gilbert Scott Building
University of Glasgow
University Avenue
Glasgow G12 8QQ
G12 8QQ

The University of Glasgow, charity number SC004401

Link to this

Things to do with this request

Anyone:
University of Glasgow only: