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ICT Implementation
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To Hounslow Borough Council by Joe Hellard 11 February 2010
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Joe Hellard made this Freedom of Information request to Hounslow Borough Council
The request was partially successful.
From: Joe Hellard
14 January 2010
Dear Hounslow Borough Council,
i) Who are the incumbent suppliers of the "basic connectivity" for
your Wide Area Network Services?
ii) How many sites on your network require high speed (greater than
1Gig) connections?
iii) Do you integrate (or manage) your own network or do you use a
Systems Integrator or Outsourcing company for your network or ICT
services? If so, please specify who and when the contract expires.
iv) How many Data Centres do you use and are they on council
premises or third party premises? If third party please specify the
company and when the contract expires.
v) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?
Yours faithfully,
Joe Hellard
From: Joe Hellard
11 February 2010
Dear Hounslow Borough Council,
I never received an acknowledgement for this request. Did you
receive it?
Yours faithfully,
Joe Hellard
From: Information Ced
Hounslow Borough Council
11 February 2010
Good afternoon,
Yes your email has been received and pass to the relevant department.
Thank you
show quoted sections
From: Joe Hellard
11 February 2010
Dear Information Ced,
Thanks - shouldn't they reply have been made by today (20 working
days after the request?).
I assumed you had not got the request so I raised a new one (the
questions are similar but clearer).
Can you give me an idea when you expect to reply?
Yours sincerely,
Joe Hellard
From: Steven Houghton-Burnett
Hounslow Borough Council
11 February 2010
Re: Freedom of Information Request
I am in receipt of your request for information under the Freedom of
Information Act 2000 submitted on 04 January 2010.
Please note that in accordance with Section 10(1) of the Freedom of
Information Act 2000 requests should be answered no later than the
twentieth working day following receipt of the request. According to my
calculation the twentieth working day is 01 February 2010.
You have requested the following information:
i) Who are the incumbent suppliers of the "basic connectivity" for
your Wide Area Network Services?
ii) How many sites on your network require high speed (greater than
1Gig) connections?
iii) Do you integrate (or manage) your own network or do you use a
Systems Integrator or Outsourcing company for your network or ICT
services? If so, please specify who and when the contract expires.
iv) How many Data Centres do you use and are they on council
premises or third party premises? If third party please specify the
company and when the contract expires.
v) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?
I confirm that the Council holds the following information:
i) Telewest and BT
ii) None
iii) Mixed economy - in-house team and Logicalis - contract expires May
2010
iv) 1 - owned by Hounslow , managed in house
v) No
Most of the information that is provided in response to Freedom of
Information Act 2000 requests will be subject to copyright protection. In
most cases the copyright will be owned by The London Borough of Hounslow.
However, the copyright in other information may be owned by another person
or organisation, as indicated in the information itself.
You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, by publishing the information, using it for marketing purposes or
issuing copies to the public will require the permission of the copyright
owner.
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
Should you feel that I have dealt with your request for information
inappropriately or failed to take appropriate action within a reasonable
timescale please contact (insert details - normally next level of
management) by any of the following methods:
By post to:
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
Middlesex TW3 4DN
Telephone: 020 8583
Email:
Fax: 020 8583
Website: www.hounslow.gov.uk (on line complaints form available)
Should you remain dissatisfied following the review under the complaints
procedure I would advise you that you have the right to complain to the
Information Commissioner under Section 50 of the Freedom of Information
Act 2000. Contact details for the Information Commissioner are as
follows:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Fax: 01625 524 510
DX 20819
The Information Commissioner has also produced a guide "Your Right to
know: how to complain" which is available from the publications line on
08453 091091 or [1]www.informationcommissioner.gov.uk.
Steven Houghton-Burnett
Chief Information Officer
London Borough of Hounslow
Do business with LBH online:
[2]http://www.hounslow.gov.uk/index/online_...
Better Value and Better Service!
Please consider the environment before printing this email.
Please consider the environment before printing this message.
Hounslow Council routinely monitors the content of e-mails sent and
received via its network for the purposes of ensuring compliance with its
policies and procedures. The contents of this message are for the
attention and use of the intended addressee only. If you are not the
intended addressee, or the person responsible for delivering it to them,
you may not copy, forward, disclose or otherwise use it or any part of it
in any way. To do so may be unlawful. If you receive this e-mail by
mistake please advise the sender immediately. Where opinions are expressed
they are not necessarily those of the
London Borough of Hounslow.
This email has been scanned for viruses and inappropriate content.
References
Visible links
1. http://www.informationcommissioner.gov.uk/
http://www.informationcommissioner.gov.uk/
2. http://www.hounslow.gov.uk/index/online_...
http://www.hounslow.gov.uk/index/online_...
From: Steven Houghton-Burnett
Hounslow Borough Council
11 February 2010
Apologies the time and date in my previous email were wrong and so I have
amended and re-sent
I am in receipt of your request for information under the Freedom of
Information Act 2000 submitted on 14 January 2010.
Please note that in accordance with Section 10(1) of the Freedom of
Information Act 2000 requests should be answered no later than the
twentieth working day following receipt of the request. According to my
calculation the twentieth working day is 11 February 2010.
You have requested the following information:
i) Who are the incumbent suppliers of the "basic connectivity" for
your Wide Area Network Services?
ii) How many sites on your network require high speed (greater than
1Gig) connections?
iii) Do you integrate (or manage) your own network or do you use a
Systems Integrator or Outsourcing company for your network or ICT
services? If so, please specify who and when the contract expires.
iv) How many Data Centres do you use and are they on council
premises or third party premises? If third party please specify the
company and when the contract expires.
v) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?
I confirm that the Council holds the following information:
i) Telewest and BT
ii) None
iii) Mixed economy - in-house team and Logicalis - contract expires May
2010
iv) 1 - owned by Hounslow , managed in house
v) No
Most of the information that is provided in response to Freedom of
Information Act 2000 requests will be subject to copyright protection. In
most cases the copyright will be owned by The London Borough of Hounslow.
However, the copyright in other information may be owned by another person
or organisation, as indicated in the information itself.
You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, by publishing the information, using it for marketing purposes or
issuing copies to the public will require the permission of the copyright
owner.
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
Should you feel that I have dealt with your request for information
inappropriately or failed to take appropriate action within a reasonable
timescale please contact (insert details - normally next level of
management) by any of the following methods:
By post to:
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
Middlesex TW3 4DN
Telephone: 020 8583
Email:
Fax: 020 8583
Website: www.hounslow.gov.uk (on line complaints form available)
Should you remain dissatisfied following the review under the complaints
procedure I would advise you that you have the right to complain to the
Information Commissioner under Section 50 of the Freedom of Information
Act 2000. Contact details for the Information Commissioner are as
follows:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Fax: 01625 524 510
DX 20819
The Information Commissioner has also produced a guide "Your Right to
know: how to complain" which is available from the publications line on
08453 091091 or [1]www.informationcommissioner.gov.uk.
Steven Houghton-Burnett
Chief Information Officer
London Borough of Hounslow
Do business with LBH online:
[2]http://www.hounslow.gov.uk/index/online_...
Better Value and Better Service!
Please consider the environment before printing this email.
Please consider the environment before printing this message.
Hounslow Council routinely monitors the content of e-mails sent and
received via its network for the purposes of ensuring compliance with its
policies and procedures. The contents of this message are for the
attention and use of the intended addressee only. If you are not the
intended addressee, or the person responsible for delivering it to them,
you may not copy, forward, disclose or otherwise use it or any part of it
in any way. To do so may be unlawful. If you receive this e-mail by
mistake please advise the sender immediately. Where opinions are expressed
they are not necessarily those of the
London Borough of Hounslow.
This email has been scanned for viruses and inappropriate content.
References
Visible links
1. http://www.informationcommissioner.gov.uk/
http://www.informationcommissioner.gov.uk/
2. http://www.hounslow.gov.uk/index/online_...
http://www.hounslow.gov.uk/index/online_...
From: Joe Hellard
11 February 2010
Dear Steven Houghton-Burnett,
Thanks for the reply.
I wonder if a little more detail is available?
I'm not clear about the role of Logicalis - do they run the WAN or
the Data Centre or parts of both?
How many sites are connected to the WAN ?
The single Data Centre could be a DR exposure - who looks after ICT
DR - I would like to talk to them if possible.
Yours sincerely,
Joe Hellard
From: Information Ced
Hounslow Borough Council
12 February 2010
[Subject only] RE: Freedom of Information request - ICT Implementation
show quoted sections
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