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ICT Implementation

A Freedom of Information request to Devon County Council by Joe Hellard

The request was successful.

Joe Hellard

19 January 2010

Dear Devon County Council,

i) Who are the incumbent suppliers of the "basic connectivity" for
your Wide Area Network Services? Are any contracts due for renewal
in the next six months?

ii) How many sites on your network require high speed (greater than
1Gig) connections?

iii) Do you integrate (or manage) your own network or do you use a
Systems Integrator or Outsourcing company for your network or ICT
services? If so, please specify who and when the contract expires.

iv) How many Data Centres do you use and are they on council
premises or third party premises? If third party please specify the
company and when the contract expires.

v) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?

Yours faithfully,

Joe Hellard

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Freedom of Information Office - Mailbox
Devon County Council

19 January 2010

Dear Joe Hellard

Information Request: 00034
I received your request on 19 January 2010 for information held by Devon
County Council about ICT implementation.

You are entitled under the Freedom of Information Act 2000 to be
informed whether or not the information you have requested is held by
Devon County Council and if so to be given access to that information
within 20 working days (subject to any exemptions).

You will receive a response to your request by 16 February 2010.

Yours sincerely

Freedom of Information Office
Devon County Council
Room L10
County Hall
Exeter EX2 4QD
Tel: 01392 384678

Disclaimer: http://www.devon.gov.uk/email.shtml
Applicable to private messages: "Devon County Council accepts no legal
responsibility for the contents of this message. The views expressed do
not reflect those of Devon County Council"

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Freedom of Information Office - Mailbox
Devon County Council

9 February 2010

Dear Joe Hellard

Information request 00034
I refer to your request seeking information under the Freedom of
Information Act regarding ICT implementation.

Please see below for your questions and our responses.

i) Who are the incumbent suppliers of the "basic connectivity" for your
Wide Area Network Services? Are any contracts due for renewal in the next
six months?

Siemens Enterprise Ltd are the suppliers of the "basic connectivity" for
our Wide Area Network Services.

There are no contracts due for renewal in the next six months.

ii) How many sites on your network require high speed (greater than 1Gig)
connections?

There are no sites on our network that require high speed connections.

iii) Do you integrate (or manage) your own network or do you use a Systems
Integrator or Outsourcing company for your network or ICT services? If so,
please specify who and when the contract expires.

The contract is provided by Siemens Enterprises Ltd as they provide a
managed service and the contract expires in August 2014.

iv) How many Data Centres do you use and are they on council premises or
third party premises? If third party please specify the company and when
the contract expires.

We have one Data Centre which is on Council premises.

No third party is involved with the Data Centre

v) Do you use "Co-location" Services? If yes who is the supplier and when
do the contracts need to be renewed?

The answer is no, we do not use "Co-location" services.

I hope this information is helpful.

Yours sincerely

Freedom of Information Office
Devon County Council
Room L10
County Hall
Exeter EX2 4QD
Tel: 01392 384678

Disclaimer: [1]http://www.devon.gov.uk/email.shtml
Applicable to private messages: "Devon County Council accepts no legal
responsibility for the contents of this message. The views expressed do
not reflect those of Devon County Council"

Your right to complain
If for any reason you are not satisfied with how your request has been
handled, please write to Devon County Council's Freedom of Information
Office, County Hall, Topsham Road, Exeter, EX2 4QD or complete the on-line
complaint form that can be found at [2]www.devon.gov.uk. If your complaint
is not resolved to your complete satisfaction, you have the right to refer
the matter to the Information Commissioner's Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF.

Re-use of information
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information

References

Visible links
1. http://www.devon.gov.uk/email.shtml
2. http://www.devon.gov.uk/

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Joe Hellard

9 February 2010

Dear Freedom of Information Office - Mailbox,

Thank you.

I meant ask how many sites were on your WAN - is that information
available?

Who looks after you DR activity? I would like to discuss the single
DC position with them.

Yours sincerely,

Joe Hellard

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Freedom of Information Office - Mailbox
Devon County Council

18 February 2010

Dear Joe Hellard
Information Request: 00128
I received your request on 10/02/2010 for information held by Devon County
Council about the Devon County Council WAN.
You are entitled under the Freedom of Information Act 2000 to be informed
whether or not the information you have requested is held by Devon County
Council and if so to be given access to that information within 20 working
days (subject to any exemptions).

You will receive a response to your request by 10/03/2010.
Yours sincerely

Martin Lawrence

SAVE PAPER - THINK BEFORE YOU PRINT
Corporate Information Governance Officer
Devon County Council
Room L10
County Hall
Exeter EX2 4QD
Tel: 01392 384674
Email: [Devon County Council request email]

Disclaimer: [1]http://www.devon.gov.uk/email.shtml
Applicable to private messages: "Devon County Council accepts no legal
responsibility for the contents of this message. The views expressed do
not reflect those of Devon County Council"

show quoted sections

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Freedom of Information Office - Mailbox
Devon County Council

11 March 2010

Dear Joe Hellard.

Information Request 00128

I am in receipt of your request for information under the Freedom of
Information Act. Please find answers to each of your questions in blue
below:

I meant ask how many sites were on your WAN - is that information
available?

There are 167 sites on the WAN

Who looks after you DR activity? I would like to discuss the single DC
position with them.

Rob Parkhouse, Head of Service is accountable for the IT Disaster Recovery
Plan. If Devon County Council have any requirements for services they
would be advertised in the appropriate Trade Journals.

I hope this information is of assistance to you.

Yours sincerely

Martin Lawrence
Corporate Information Governance Officer

Devon County Council
Room L10
County Hall
Exeter EX2 4QD
Tel: 01392 384674
Email: [Devon County Council request email]

Your right to complain
If for any reason you are not satisfied with how your request has been
handled, please write to Devon County Council's Freedom of Information
Office, County Hall, Topsham Road, Exeter, EX2 4QD or complete the on-line
complaint form that can be found at [1]www.devon.gov.uk. If your complaint
is not resolved to your complete satisfaction, you have the right to refer
the matter to the Information Commissioner's Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF.

Re-use of information
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information.

Disclaimer: [2]http://www.devon.gov.uk/email.shtml
Applicable to private messages: "Devon County Council accepts no legal
responsibility for the contents of this message. The views expressed do
not reflect those of Devon County Council"

References

Visible links
1. http://www.devon.gov.uk/
2. http://www.devon.gov.uk/email.shtml

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Joe Hellard

12 March 2010

Dear Freedom of Information Office - Mailbox,

Thank you

Yours sincerely,

Joe Hellard

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