ICT Implementation

Joe Hellard made this Freedom of Information request to Barnet Borough Council

The request was successful.

From: Joe Hellard

10 December 2009

Dear Barnet Borough Council,

i) Who are the incumbent suppliers of the "basic connectivity" for
your Wide Area Network Services?

ii) Do you integrate (or manage) your own network or do you use a
Systems Integrator or Outsourcing company for your network or ICT
services? If so, please specify who and when the contract expires.

iii) How many Data Centres do you use and are they on council
premises or third party premises? If third party please specify the
company and when the contract expires.

iv) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?

Yours faithfully,

Joe Hellard

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From: Gaydon, Emma
Barnet Borough Council

4 January 2010

Dear Mr Hellard

Thank you for your FOI request regarding the above. I will endeavour to
respond on or before 12 January 2010.

Regards

Emma

Emma Gaydon

Communications and Training Officer

Information Systems, Corporate Services

Phone: 020 8359 7018. Fax: 0870 889 7444

Building 4, North London Business Park, Oakleigh Road South, London, N11
1NP.

[1]www.barnet.gov.uk

P please consider the environment - do you really need to print this
email?

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References

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1. http://www.barnet.gov.uk/

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From: Joe Hellard

13 January 2010

Dear Gaydon, Emma,

Do you have a new target date to reply to me?

Yours sincerely,

Joe Hellard

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From: Gaydon, Emma
Barnet Borough Council

13 January 2010

I am off sick today (12 January). If you have a SAP or IS issue please
contact the Service Desk on 3333 or email [email address]. You
should also contact the Service Desk if you need any help or support with
Employee/Manager Self-Service or IS Self-Service. Regards Emma.

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From: Joe Hellard

14 January 2010

Dear Gaydon, Emma,

I think the reply is now overdue Emma - I'm sure there are
extenuating circumstances (the snow perhaps) - can you tell me when
you will reply?

Yours sincerely,

Joe Hellard

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From: Gaydon, Emma
Barnet Borough Council

14 January 2010

Hi Joe

Still off sick I am afraid, and just logging on as a colleague needed
something done urgently. I hope to be back in the office on Monday (18
Jan) and will respond to you then.

Yes snow and sickness have not been helpful!!

All the best

Emma

Emma Gaydon
Communications and Training Officer
Information Systems, Corporate Services
Phone: 020 8359 7018. Fax: 0870 889 7444
Building 4, North London Business Park, Oakleigh Road South, London, N11
1NP.
www.barnet.gov.uk
P please consider the environment - do you really need to print this
email?

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From: Joe Hellard

22 January 2010

Dear Gaydon, Emma,

Emma - any news for me?

Yours sincerely,

Joe Hellard

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From: Gaydon, Emma
Barnet Borough Council

25 January 2010

Hi Joe

Finally some details for you:-

1. British Telecom are our suppliers
2. 2e2 are our managed service, with contract due to expire in two
years
3. We have two data centres. Our main one is here at North London
Business Park, with a sub data centre at Hendon Library, The Burroughs,
Hendon
4. Logica (SAP), with contract due to expire in 2 years

All the best and apologies this has taken longer than I thought to get
to you.

Regards

Emma Gaydon
Communications and Training Officer
Information Systems, Corporate Services
Phone: 020 8359 7018. Fax: 0870 889 7444
Building 4, North London Business Park, Oakleigh Road South, London, N11
1NP.
www.barnet.gov.uk
P please consider the environment - do you really need to print this
email?

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From: Joe Hellard

25 January 2010

Dear Gaydon, Emma,

I hope you are better Emma.

Thank you for the comprehensive reply.

Yours sincerely,

Joe Hellard

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