ICT Implemenetation

Joe Hellard made this Freedom of Information request to Transport for London

The request was refused by Transport for London.

From: Joe Hellard

10 March 2010

Dear Transport for London,
i) Who are the incumbent suppliers of the "basic connectivity
(Layer 2)" for your Wide Area Network Services? Are any contracts
due for renewal in the next six months?

ii) How many sites are there on your network and how many require
high speed (greater than 1Gig) connections?

iii) Do you build and operate your own network or do you use a
Systems Integrator or Outsourcing company to do that? If so, please
specify who and when the contract expires.

iv) How many Data Centres do you use and are they on council
premises or third party premises? Please specify post codes for DC
locations. If third party please specify the company and when the
contract expires.

v) Do you operate your own Data Centres or do you use a
Systems Integrator or Outsourcing company for that? If so, please
specify who and when the contract expires.

vi) Do you use "Co-location" Services ? If yes who is the supplier
and when do the contracts need to be renewed?

Yours faithfully,

Joe Hellard

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From: Enquire (TfL)
Transport for London

16 March 2010

Ref: TFL104128

Dear Mr Hellard

Thank you for your email received by Transport for London (TfL) on 11
March 2010. I am sorry for the delay in acknowledging receipt of your
request.

You have asked for information on TfL's ICT implementation.

We will deal with your request as soon as possible and in any case provide
you with a response by 13 April 2010.

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

Kind regards
Transport for London
Customer Relations

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From: Enquire (TfL)
Transport for London

12 April 2010

Ref: TFL104128

Dear Mr Hellard

Thank you for your email received by Transport for London (TfL) of 11
March 2010.

You have asked for information on TfL's ICT implementation. Your request
is being considered under the Freedom of Information Act.

Unfortunately we will not be able to resolve your request within the
statutory 20 working day deadline. This is because the information you
have requested is being reviewed for disclosure.

We will respond as soon as possible.

Please accept my apologies for this delay and any inconvenience it may
cause you. In the meantime, if you have any queries relating to your
request, please do not hesitate to contact me.

If you are not satisfied with this response, please read the attached
help-sheet entitled `Your Right to Appeal'.

Kind regards

Transport for London

Customer Relations

Your Right to Appeal

Internal Review

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.

The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [1]www.tfl.gov.uk/foi

Requests for internal review should be addressed to:

Head of Information Access and Compliance

Floor 5, Windsor House

42 - 50

Victoria Street

London

SW1H 0TL

E-mail: [2][email address]

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner's Office
website at [3]www.ico.gov.uk

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From: Enquire (TfL)
Transport for London

15 April 2010

Ref: TFL104128

Dear Mr Hellard

Thank you for your email received by Transport for London (TfL) of 11
March 2010. I am sorry for the delay in responding to you. I am sorry for
the delay in responding to you.

You have asked for information on TfL's ICT implementation.

Your request has been dealt with under the terms of the Freedom of
Information Act and I can confirm that TfL does hold the information you
have requested. However, TfL is not obliged to supply any of the
information you have requested, as it is subject to the following
statutory exemption to the right of access to information:

SECTION 43 - COMMERCIAL INTERESTS

TfL is applying this exemption because of the prejudicial effect that
disclosure would have on TfL's ability to obtain the best value for money
during the upcoming tendering process and there are security implications
involved in disclosing location data from a share system.

The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. It is
deemed in the travelling public, TfL's stakeholders and TfL's best
interests to withhold the information requested due to the potential
security risks which could be a direct result of its release.

I am again sorry for the delay in responding to you.

If you are not satisfied with my response, please see the attached
information sheet for details of your right to appeal.

Kind regards

Transport for London

Customer Relations

Your Right to Appeal

Internal Review

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.

The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [1]www.tfl.gov.uk/foi

Requests for internal review should be addressed to:

Head of Information Access and Compliance

Floor 5, Windsor House

42 - 50

Victoria Street

London

SW1H 0TL

E-mail: [2][email address]

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner's Office
website at [3]www.ico.gov.uk

show quoted sections

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Things to do with this request

Anyone:
Transport for London only: