HR Costs

Dear Mr. Talbot

Freedom of Information Request Reference No: 2010070002060
I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 09/07/2010. I note you seek
access to the following information:

"Under the Freedom of Information Act please could you tell me the
following:
How much has the MPS currently spent on changing their HR from distinct
units into 1 large call centre?
Which contractor has the contract to deliver the new HR IT system?
How many competitors made bids for the contract to deliver the new IT
system?
What is the current estimated delivery date for the rollout of the HR IT
system?
What is the current estimated delivery date for HR to move into the new
centralised scheme? "

Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act). You will receive a response within the
statutory timescale of 20 working days as defined by the Act, subject to
the information not being exempt or containing a reference to a third
party. In some circumstances the MPS may be unable to achieve this
deadline. If this is likely you will be informed and given a revised
time-scale at the earliest opportunity.

Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.

COMPLAINT RIGHTS

Your attention is drawn to the attached sheet, which details your right of
complaint.

Should you have any further enquiries concerning this matter, please
contact me at the above e-mail address, quoting the reference number
above.

Yours sincerely

R. Loizou
Policy and Support Officer
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again –

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

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Dear Mr Talbot

Freedom of Information Act Request Reference No: 2010070002060
I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 09/07/2010. I note you seek
access to the following information:

1. How much has the MPS currently spent on changing their HR from distinct
units into 1 large call centre?
2. Which contractor has the contract to deliver the new HR IT system?
3. How many competitors made bids for the contract to deliver the new IT
system?
4. What is the current estimated delivery date for the rollout of the HR
IT system?
5. What is the current estimated delivery date for HR to move into the new
centralised scheme?

This is to inform you that I cannot identify any specific records /
documents that will satisfy your request based on the details you have
provided. To enable the MPS to meet your request could you please provide
this office with further information in relation to your first question.
Are you interested in how much has been spent to date and could you also
specify if you are referring to the cost to set up the call centre or
implement the new HR model?

After receiving your reply, your request will then be considered and you
will receive the information requested within the statutory timescale of
20 working days, subject to the information not being exempt or containing
a reference to a third party.

However, if the requested additional information has not been received by
13th October 2010 I will assume you no longer wish to proceed with this
request and will treat it as withdrawn.

COMPLAINT RIGHTS

Your attention is drawn to the attached sheet which details your right of
complaint.

Should you have any further enquiries concerning this matter, please write
or contact Jen Powell on telephone number 020 7230 2343 quoting the
reference number above.

Yours sincerely,

Jen Powell
HR Freedom of Information Manager
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again –

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections

Dear Mr Talbot

Freedom of Information Request Reference No: 2010070002060

I write in connection with your request for information which was
received by the Metropolitan Police Service (MPS) on 09/07/2010. I note
you seek access to the following information:

**Under the Freedom of Information Act please could you tell me the
following:
1. How much has the MPS currently spent on changing their HR from distinct
units into 1 large call centre?
2. Which contractor has the contract to deliver the new HR IT system?
3. How many competitors made bids for the contract to deliver the new IT
system?
4. What is the current estimated delivery date for the rollout of the HR
IT system?
5. What is the current estimated delivery date for HR to move into the new
centralised scheme?

As discussed via email I have noted your request to withdraw question 1
and have proceeded to answer questions 2 to 5.

EXTENT OF SEARCHES TO LOCATE INFORMATION
To locate the information relevant to your request searches were conducted
within Human Resources.

RESULT OF SEARCHES
The searches located records relevant to your request.

DECISION
I have today decided to disclose the located information to you in full.

Please find below information pursuant to your request above.

2) Steria Limited

3) 8 bidders responded to the Pre Qualification Questionnaire
6 entered 1st round of Competitive Dialogue
3 entered 2nd round of Competitive Dialogue
2 responded to final submitted tenders

4) The new system is planned to roll out in the second half of 2010.

5) Some processes have already moved to being provided on a centralised
model, the balance are intended to be centralised at the same time as the
rollout of the new IT platform.

COMPLAINT RIGHTS

Your attention is drawn to the attached sheet which details your right of
complaint.

Should you have any further enquiries concerning this matter, please write
or contact Jen Powell on telephone number 020 7230 2343 quoting the
reference number above.

Yours sincerely

Jen Powell
HR Freedom of Information Manager
In complying with their statutory duty under sections 1 and 11 of the
Freedom of Information Act 2000 to release the enclosed information, the
Metropolitan Police Service will not breach the Copyright, Designs and
Patents Act 1988. However, the rights of the copyright owner of the
enclosed information will continue to be protected by law. Applications
for the copyright owner's written permission to reproduce any part of the
attached information should be addressed to MPS Directorate of Legal
Services, 1st Floor (Victoria Block), New Scotland Yard, Victoria, London,
SW1H 0BG.
COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

Ask to have the decision looked at again ***

The quickest and easiest way to have the decision looked at again is to
telephone the case officer that is nominated at the end of your decision
letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

FOI Complaint
Public Access Office
PO Box 57192
London
SW6 1SF
[email address]

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.
The Information Commissioner

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at www.informationcommissioner.gov.uk.
Alternatively, phone or write to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700

show quoted sections