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Her Majesty's Courts Service - Policy on Transparency

R Soles (Account suspended) made this Freedom of Information request to Her Majesty’s Courts and the Tribunals Service

The request was refused by Her Majesty’s Courts and the Tribunals Service.

From: R Soles (Account suspended)

10 March 2009

Dear Sir or Madam,

Can you please confirm if Her Majesty's Courts Service has a policy
of being open, honest, transparent and accountable.

Yours faithfully,

R Soles

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From: Customer Services (CSHQ)

12 March 2009

Dear Sir/Madam

Thank you for your email.

We are responsible for the administration of the courts in England and Wales. If your enquiry is in relation to the administration I can try and assist you. Otherwise this is our website address for further information www.hmcourts-service.gov.uk

Yours faithfully

Miss Angela Lue-Taim

Her Majesty's Courts Service
Customer Service Unit
4th Floor, 102 Petty France
London SW1H 9AJ

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From: R Soles (Account suspended)

9 April 2009

Dear Customer Services (CSHQ),

As you will be aware under the freedom of information act your
response is now over due.

Please confirm how long a delay can be expected?

Yours sincerely,

R Soles

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From: Customer Services (CSHQ)

16 April 2009

Dear Mr Soles

Thank you for your e-mail. I have forwarded it to the Data Access and Compliance Unit for them to reply direct.

R D Meek

Russell Meek
Customer Service Unit
H M Courts Service
0845 456 8770

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From: R Soles (Account suspended)

23 April 2009

Dear Customer Services (CSHQ),

Can you please confirm when a reply will be forthcoming?

Yours sincerely,

R Soles

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From: Data Access & Compliance Unit
Her Majesty’s Courts and the Tribunals Service

24 April 2009

Dear R Soles,

Please could provide us with your case reference number to enable us to
update you on your request. Please also include a copy of your original
request.

Many Thanks,

The Data Access and Compliance Team.

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From: Customer Services (CSHQ)

24 April 2009

Dear Mr Soles

Thank you for your e-mail. I have forwarded it to the data Access and Compliance Unit for them to inform you direct.

R D Meek

Russell Meek
Customer Service Unit
H M Courts Service
0845 456 8770

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From: R Soles (Account suspended)

28 May 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Her Majesty's Courts
Service's handling of my FOI request 'Her Majesty's Courts Service
- Policy on Transparency'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/he...

Yours sincerely,

R Soles

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From: Customer Services (CSHQ)

2 June 2009

Dear Sir,

Thank you for your email. You will need to contact Data Access and
Compliance Unit either through their external email inbox at
[email address] or by writing to them at the following
address, Data Access and Compliance Unit, Information Directorate, 6th
Floor, 102 Petty France, London SW1H 9AJ.

As this is an enquiry at this stage rather than an actual Subject
Access Request (SAR) under the Data Protections Act 1998; it is likely
that DACU will ask you to submit a formal request.

Regards
Benny Stone
Customer Service Unit

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From: R Soles (Account suspended)

28 June 2009

Dear Customer Services (CSHQ),

It is noted that you have answered another FOI request and have
passed this on belwo, please do the same with this request.

Thank you for your e-mail. I have forwarded it to our Data Access
and
Compliance Unit for them to reply direct.

Russell Meek
Customer Service Unit
HMCS
0845 4568770

Yours sincerely,

R Soles

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