Handling of FOI Requests

John Brown made this Freedom of Information request to University of East Anglia

Response to this request is long overdue. By law, under all circumstances, University of East Anglia should have responded by now (details). You can complain by requesting an internal review.

From: John Brown

27 November 2009

Dear Sir or Madam,

I am making a request under the Freedom of Information Act 2000. I
would like to know for the period 1 January 2000 to 1 November
2009:

(a) how many FOI requests the University (including the CRU) have
received regarding climate change and climate change data, broken
down by calendar year;

(b) for each year listed in (a) please provide a breakdown of the
outcome of the requests, i.e. was the request met in full, the
request partially met, the request denied, or the request ignored;

(c) for each year listed in (a) please provide the average time to
fully respond to the requests (i.e. ignoring any acknowledgement,
what is the average number of working days from the receipt to the
formal response for these requests);

(d) For all of the partially satisfied or denied requests in the
period 1 January 2000 to 1 November 2009, please provide a
breakdown of the reasons given for the refusal to provide the
information requested.

Please provide your response in electronic form to the
WhatDoTheyKnow website.

Yours faithfully,

John Brown

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From: John Brown

16 December 2009

Dear University of East Anglia,

I do not appear to have received an acknowledgement for this FOI
request. Please would you confirm that you have received it and
indicate the timescales for a full response.

Yours faithfully,

John Brown

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From: Palmer Dave Mr (LIB)
University of East Anglia

17 December 2009

Mr. Brown,
Our records indicate that an acknowledgement was sent on 27 November to the following email address :"'[email address]'".]
I have verified that this was the email address that was on your original request of the same date.

As noted in that letter, we are considering your request and will provide a response within the statutory deadline of 20 working days from receipt of the request.

I trust that this allays your concerns.

Cheers, Dave Palmer

____________________________
David Palmer
Information Policy & Compliance Manager
University of East Anglia
Norwich, England
NR4 7TJ

Information Services
Tel: +44 (0)1603 593523
Fax: +44 (0)1603 591010

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