Hampton Court Station 20% allowance for Climate change

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Dear Thomas

Thank you for your enquiry regarding Hampton Court Station 20% allowance
for climate change. For your information, your query has been passed to
our local External Relations Team (Planning and Corporate Services) for
attention and they will be in touch with you shortly.

Should you wish to contact them in the meantime, their details are
below. Please quote your Enquiry Ref 090123jm03 in your correspondence
with us.

External Relations
Planning and Corporate Services
Environment Agency
Thames Region, South East Area
Swift House
Frimley Business Park
CAMBERLEY
GU16 7SQ

Tel: 08708 506506

Kind regards

Jan Motyka

Customer Service Advisor
Tel No Ext 08708 506506
Tel No Int 7113009

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Thank you for contacting the Environment Agency. Please see below
regarding our response times and environmental incident reporting

You can expect to receive a reply from us within 10 working days for any
general enquiry. Please note that bank holiday days and weekends are not
classed as a working day.

If your enquiry refers to a Simple Exemptions application you can expect
to receive a response within 25 working days.

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example an
e-mail's customer charter sent to us on a Friday will start on the
following Monday providing this isn't a bank holiday.

For further information on our Customer Charter please see

[1]http://www.environment-agency.gov.uk/abo...

But my e-mail refers to an Environmental Incident, won't it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80 70
60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation. Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506.
Find out more about the Environment Agency at
[3]www.environment-agency.gov.uk

References

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Our Ref: SE 15255

Dear Mr Palmer,

Thank you for your email.

As explained in my email dated 27 January, I have consolidated all three
of your enquiries as one, on reference SE 15255.

The information you have requested is currently being gathered by our
Planning Liaison team. We aim to send you a full response within 20
working days of your initial request as set out in the Freedom Of
Information Act.

If you have any further questions please contact me on the number below.

Regards

Andy Goymer
External Relations Officer
The Environment Agency
Tel: 01276 454327
[email address]
or
[email address]

show quoted sections

Thank you for contacting the Environment Agency. Please see below
regarding our response times and environmental incident reporting

You can expect to receive a reply from us within 10 working days for any
general enquiry. Please note that bank holiday days and weekends are not
classed as a working day.

If your enquiry refers to a Simple Exemptions application you can expect
to receive a response within 25 working days.

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example an
e-mail's customer charter sent to us on a Friday will start on the
following Monday providing this isn't a bank holiday.

For further information on our Customer Charter please see

[1]http://www.environment-agency.gov.uk/abo...

But my e-mail refers to an Environmental Incident, won't it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80 70
60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation. Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506.
Find out more about the Environment Agency at
[3]www.environment-agency.gov.uk

References

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3. http://www.environment-agency.gov.uk/

Our Ref: SE 15255

Dear Mr Palmer,

Please find attached a copy of the response sent to you on 10 February
2009. Attachment 11 is a letter dated 24 January 2008 (Ref:
SL/2007/102360/01-L01) from Jack Hayes to Ann Biggs, Elmbridge Borough
Council.

This letter details our conditions, including the requirement for the
developer to make account for the 20% allowance for climate change.

Please also find attached a copy of my email to you dated 24 February
2009. In this response it is also explained that our conditions
incorporate an allowance for climate change.

You should note that this information is based on that currently
available as of the date of this letter. We accept no liability
whatsoever for any loss or damage arising from interpretation or use of
this information. You may feel it is appropriate to contact our office
at regular intervals, to check whether any amendments/ improvements have
been made. Should you re-contact us after a period of time, please quote
the above reference in order to help us deal with your query.

This information is provided subject to the enclosed notice, which you
should read.

Yours sincerely

Andy Goymer
External Relations Officer
The Environment Agency
Tel: 01276 454327
Email: [email address]

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