Geographic number for Accounts Offices

John Bradbury made this Freedom of Information request to HM Revenue and Customs

The request was successful.

From: John Bradbury

8 June 2009

Dear Sir or Madam,

Will you please provide me with the geographic numbers to enable me
to contact Accounts Offices Shipley and Cumbernauald rather than by
using the (more) expensive 0845 routing number which simply routes
to the Accounts Office concerned,

Yours faithfully,

John Bradbury

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From: Armstrong, Michael (G&S)
HM Revenue and Customs

10 June 2009

Dear Mr Bradbury

Thank you for your email.

All available contact numbers for HMRC can be found here:

http://search2.hmrc.gov.uk/kbroker/hmrc/...

Regards

Michael

Michael Armstrong
Freedom of Information Unit
Room BP5001 | Dunstanburgh House | Longbenton
Newcastle Upon Tyne | NE98 1ZZ
Tel: 0191 2253065 | Fax: 0191 2253098
email (internal): Armstrong, Michael (G&S)
email (external): [email address]

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From: John Bradbury

10 June 2009

Dear Armstrong, Michael (G&S),

I'm sorry, but your reply did not give me the information requested
which was for a GEOGRAPHIC number for each of the accounts office
(ie 01xx 02xx 03xx) and not an 0845xx number.
The reason for the precise request is that my phone tariff allows
me FREE calls to geographic numbers (with no connection charge)
whilst I am charged 8p connection and then an amount per minute
dependant on the time of day for each call. This charge starts from
the time I am connected to your switchboard and am waiting for the
call to be connected - last time 10 minutes.

I look forward to your early reply

Yours sincerely,

John Bradbury

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From: Armstrong, Michael (G&S)
HM Revenue and Customs

11 June 2009

Dear Mr Bradbury

Freedom of Information Act 2000 | Our Reference: 1681/09

Thank you for your email.

I am sorry that my previous response did not answer your question - this
was clearly an error on my part.

We will respond to your question as soon as we can. In the meantime if
you have any further queries on this please do not hesitate to contact
me, quoting the reference number at the head of this email.

Yours sincerely

Michael

Michael Armstrong
Freedom of Information Unit
Room BP5001 | Dunstanburgh House | Longbenton
Newcastle Upon Tyne | NE98 1ZZ
Tel: 0191 2253065 | Fax: 0191 2253098
email (internal): Armstrong, Michael (G&S)
email (external): [email address]

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From: Newill, Karen (DMB Information, Security and IT)
HM Revenue and Customs

3 July 2009

Attachment Response to John Bradbury 1681 09.doc
137K Download View as HTML

Dear Mr Bradbury

Please find attached a response to your question received on 10^th June
2009.

<<Response to John Bradbury 1681-09.doc>>

Regards,

Karen Newill

DMB, Information, Security and IT
Address: 2nd Floor, HMRC Accounts Office, Shipley, BD98 8AA.
Tel: 01274 539412 | email: [email address]

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. Unless you are the intended
recipient or his/her representative you are not authorised to, and must
not, read, copy, distribute, use or retain this message or any part of it.
If you are not the intended recipient, please notify the sender
immediately.

HM Revenue & Customs computer systems will be monitored and communications
carried on them recorded, to secure the effective operation of the system
and for lawful purposes.

The Commissioners for HM Revenue and Customs are not liable for any
personal views of the sender.

This e-mail may have been intercepted and its information altered.

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

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From: John Bradbury

3 July 2009

Dear Newill, Karen (DMB Information, Security and IT),

Thank you for your reply which has partly answered my question but
has raised another point which needs elucidation.

You quote 0845 numbers as alternatives for self Assessment / PAYE
and for Self Assessment debit card payments which does not satisfy
my original query.

Can you therefore please let me know the geographic numbers for
both the SA / PAYE and the SA card payments for Cumbernauld AO and
for Shipley AO

Yours sincerely,

John Bradbury

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From: Hopkins, Andy (CustCON Contact Cntrs)
HM Revenue and Customs

30 July 2009

Attachment Bradbury response.pdf
46K Download View as HTML

Hello John,

Thanks for your request made under the Freedom of Information Act 2000.
The response is attached.

<<Bradbury response.pdf>>

regards
Andy Hopkins
Freedom of Information Officer

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. Unless you are the intended
recipient or his/her representative you are not authorised to, and must
not, read, copy, distribute, use or retain this message or any part of it.
If you are not the intended recipient, please notify the sender
immediately.

HM Revenue & Customs computer systems will be monitored and communications
carried on them recorded, to secure the effective operation of the system
and for lawful purposes.

The Commissioners for HM Revenue and Customs are not liable for any
personal views of the sender.

This e-mail may have been intercepted and its information altered.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

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John Cross left an annotation (11 September 2009)

Blog post here: http://confirm-or-deny.blogspot.com/2009...

Petition here about 0845 numbers: http://petitions.number10.gov.uk/Healtht... (to prevent local health centres and hospitals from using 08 numbers such as 0844, 0845 or 0870)

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