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For further information on our Customer Charter please see

[1]http://www.environment-agency.gov.uk/abo...

But my e-mail refers to an Environmental Incident, won't it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
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[2]http://www.environment-agency.gov.uk/con...

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Dear John

Thank you for your Freedom of Information Request.

This has been passed onto the Freedom of Information Team for attention
and they will be in touch shortly

Kind Regards

Donna Brown
Environment Agency
National Customer Contact Centre
Sheffield
08708 506 506

How would you rate the service you've received from us?

Let us know by completing our short online customer survey which is
anonymous.

[1]https://www.questback.com/theenvironment...

show quoted sections

Dear Mr Brown

Thank you for your email dated 26 November 2009.

We are now processing your enquiry and will supply any comments as soon
as possible. This will be no later than 24 December 2009, which is in
accordance with the Freedom of Information Act (2000) and the
Environmental Information Regulations (2004).

If I can be of further help in this matter, please let me know.

Regards

Teresa

Teresa Chapman
7 50 6045
01473 706045

Environment Agency
Iceni House
Cobham Road
Ipswich
Suffolk
IP3 9JD

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation. Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506.
Find out more about the Environment Agency at
[1]www.environment-agency.gov.uk

References

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Hello

Please find attached our response to your enquiry.

Kind regards
Mareth

Mrs Mareth Bassett
External Relations Officer
Anglian Region, Eastern Area

Address: Iceni House, Cobham Road, Ipswich, IP3 9JD
Internal: 750 6775
External: 01473 706775
[mobile number]
Email: [1][email address]

P The most sustainable purchase is an avoided purchase

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation. Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506.
Find out more about the Environment Agency at
[2]www.environment-agency.gov.uk

References

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2. http://www.environment-agency.gov.uk/