functions council

Stuart Hardwicke CARRUTHERS made this Freedom of Information request to West Lancashire District Council

The request was partially successful.

From: Stuart Hardwicke CARRUTHERS

24 August 2008

Dear Sir or Madam,

I would like to know the average proportion of time the elected
representatives of your authority spend as part of their duties for
2005/2006, 2006/2007 and 2007/2008 on their main activities. The
activities that form their duties (employment) as an elected
representative are:

1 directly resolving complaints against the executive (Council
Staff) of the Council by residents;
2 sitting on committee's;
3 acting for the political parties that they represent and/or
ceremonial duties (i.e. all time not spent on sitting on a
Committee or resolving a complaint against the executive);

The total time spent by an elected representative for a Council on
these three activities should be 100 per cent of the time they
spend 'working for a Council' as an elected representative.

I would additionally like to know how much in total was paid to
local councillors to meet all their duties (including expenses) for
2005/2006, 2006/2007 and 2007/2008 by your authority, and how many
elected representatives are (and were) represented on your
authority for these years.

I would also like to know how many Complaints in total were
submitted to your Council in 2005/2006, 2006/2007 and 2007/2008 for
each year. I would further like to know how many of these
complaints were formally considered by an elected representative
for each of these years.

I would further like to know how many complaints against the
Executive (Council staff) led to the elected representatives
formally identifying that the Executive had acted wrongly for the
years 2005/2006, 2006/2007 and 2007/2008, and how many of these
formal determinations by the elected representatives identify that
there was no wrong-doing by the Executive. How many staff employed
by your authority in 2005/2006, 2006/2007 and 2007/2008 ceased to
be employed by your authority as a direct result of a complaint
against the Executive, and the Councillors identifying this to be
the case.

I would further like to know how much money the Council has paid to
a complainant (i.e. victim of a Council's wrongdoing) through its
own complaints system (i.e. excluding any intervention by the Local
Government Ombudsman, Valuation Tribunal or similar body) in
2005/2006, 2006/2007 and 2007/2008.

I would like to know how much money either in the form of local
settlement or additional formal finding of maladministration
causing injustice the Local Government Ombudsman has recommended
that your Council pay in 2005/2006, 2006/2007 and 2007/2008 (for
each year) and if the Local Government Ombudsman's recommendations
have been met in full (including any non-financial recommendations
for each year)). Please detail any recommendation that has not been
met in full and provide a copy of the Elected representatives
decision. Please additionally identify if these costs were met
directly by Council Tax Payers or the Council's insurers (excluding
self insurance by a Council)

Finally, please provide details of the financial cost of
administering all your complaints systems (including FoI and DP) by
the Executive for 2005/2006, 2006/2007 and 2007/2008 and the number
of staff employed in administering complaints and resolving these
(Full time equivalent staffing levels). Please also provide details
of your total administrative costs for 2005/2006, 2006/2007 and
2007/2008 and the total number of staff employed by your authority,
as well as any pay increase (including increments) made to the
Council's Chief Executive (Head of Paid Service) in pounds sterling
for each of these years. Please additionally identify if the Chief
Executives wages included performance related payments.

If you do not have this reasonably basic management information
related to complaints and/or identify that the costs of accessing
the information requested will be more than £450 please state this
and identify that your Authority does not have either a functioning
or accountable complaints system, and does not maintain any basic
management information related to this issue.

If you have a complaints system not fit for purpose please identify
which political party currently controls your Council, and if this
political party has appointed the current Electoral Registration
and Returning Officer through its control of the Council (with date
of their formal appointment). Please name the current Electoral
Registration and Returning Officer, and identify if they are also
Head of Paid Service, and Clerk to your Authority. Please
additionally provide any documentation maintained by your Local
Authorities Head of Paid Service identifying that they personally
do not believe it to be appropriate for your Council to have a
complaints system that is fit for purpose. This documentation
should be in existence due to the provisions of s4 of the Local
Government Act 1989.

Yours faithfully

Stuart HARDWICKE CARRUTHERS

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From: Martin, Gary
West Lancashire District Council

22 September 2008

Dear Mr Carruthers
I refer to your request of 24 August 2008 for information, titled
"functions council".

I will respond to each of the points raised in your request, as follows:

* we do not hold sufficient information in relation to the time spent by
members of the Council on their main activities as councillors that
would enable us to calculate the average time spent on such
activities.
* The Council has 54 members and the total amount paid in allowances is
published as part of the Council's Statement of Accounts for each of
the years in question. The Statement of Accounts is available on the
Council's website ([1]www.westlancsdc.gov.uk).
* Please confirm what you mean by the term "complaint", as this has
several interpretations/meanings and I would not want to provide a
response which does not apply to your request.
* The Local Government Ombudsman has recommended that the Council pay
£250 in respect of one finding of maladministration during the 3
years referred to in your request. The costs were not met by the
Council's insurers.
* The Council has met in full all recommendations made by the Ombudsman
during the 3 years referred to in your request.
* The Council does not operate a time recording system and cannot
therefore calculate the financial cost of administering complaints
systems or the number of full time equivalent members of staff engaged
in administering complaints/ resolving them (please also see response
above in relation to the definition of "complaint")
* The average number of full time equivalent staff employed by the
Council in each of the 3 years in question was as follows 2005/6
= 735; 2006/7 = 720; 2007/8 = 720. You will appreciate
that it is impossible to give precise numbers over any given period
as changes are inevitable, for a number of reasons.
* Please provide a specific definition of what you mean by the term
"total administrative costs" to enable the Council to respond in
relation to that part of your request relating to this are of
activity.
* The Chief Executive's pay increases for each of the years you specify
are as follows: 2005/6 = £2,937; 2006/7 = £3,024; 2007/8 = £2,613.
These increases reflect the appropriate national pay award.
* The Chief Executive does not receive performance related payments.
* The Council believes that it has a functioning and accountable
complaints system.
* The Chief Executive is the Head of the Paid Service, who is also the
current Electoral Registration and Returning Officer.

If you have any queries concerning the information provided, please do not
hesitate to contact me. If you are still unhappy with the response you are
entitled to pursue any dissatisfaction through the Council’s Complaints
Procedure by writing to Mrs G L Rowe, Council Secretary and Solicitor.

Gary Martin
Member Services Manager
West Lancashire District Council

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