FSO training

Lord McDowall made this Freedom of Information request to Strathclyde Police

The request was refused by Strathclyde Police.

From: Lord McDowall

13 October 2009

Dear Sir or Madam

Please provide the following information:

(1) Please provide copies of the training materials used to train
Force Support Officers,

(2) Please confirm the full process if a member of the public calls
to report a crime and the FSO does not feel that a crime has been
committed, what stages does a call then go through and how is the
issue escalated to a police officer for a decision?

I look forward to receiving a substantive reply as soon as
possible.

Yours Aye

Lord McDowall

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From: INFO
Strathclyde Police

19 October 2009

Attachment Clarification letter.doc
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<<Clarification letter.doc>>

Please see attached.

Regards

Charlene Thomson
Analyst Researcher
Freedom of Information
Force Disclosure Unit
435 (Int. 704) 1215
[email address]

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From: Lord McDowall

19 October 2009

Good Evening

I am seeking training materials for FSO's within your Contact
Centres.

Yours Aye

Lord McDowall

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From: Lorna Grieve
Strathclyde Police

16 November 2009

Attachment Response Letter.pdf
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NOT PROTECTIVELY MARKED

Please see the attached

Lorna Grieve
Freedom of Information Officer
Strathclyde Police
Force Disclosure Unit
173 Pitt Street
Glasgow
G2 4JS
Tel No: 0141 435 1262
Fax No: 0141 435 1218
E-Mail: [email address]

NOT PROTECTIVELY MARKED

<<Response Letter.pdf>>

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