Freedom of Information performance statistics

David Billings made this Freedom of Information request to Parliamentary and Health Service Ombudsman

The request was successful.

From: David Billings

12 March 2008

Dear Sir or Madam,

Please provide the following information for the current business
year:

1. Number of FOI requests made to OPHSO.
2. Average number of working days to provide information /response.
3. Number of complaints received arising from OPHSO handling of FOI
requests.
4. Number of requests to review initial decision.
5. Average number of working days to complete review.
6. Number of FOI requests referred to Information Commissioner.
7. Average number of working days to close an FOI request
(including initial response, review and ICO investigations).

Yours faithfully,

David Billings

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From: Hannan Liz
Parliamentary and Health Service Ombudsman

15 April 2008

Attachment 39946 11Apr08 redacted.pdf
211K Download View as HTML

Dear Mr Billings

Please find attached the response to your information request which was
sent on 11 April 2008 to the e-mail address we have previously used in
correspondence with you and by post to your home address. I apologise
for the oversight in not providing the response to the address through
which the request was made.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager

PHSO Principles of Good Administration launched on 27 March 2007 - please visit our website for more details: www.ombudsman.org.uk

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Richard Taylor left an annotation (22 February 2010)

David Billings asked WhatDoTheyKnow to remove his home address from the attachment to the above message. This has been done.

--

Richard - WhatDoTheyKnow.com volunteer

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