Dear Sir or Madam,

Please provide the following information for the current business
year:

1. Number of FOI requests made to OPHSO. 2. Average number of
working days to provide information /response. 3. Number of
complaints received arising from OPHSO handling of FOI requests. 4.
Number of requests to review initial decision. 5. Average number of
working days to complete review. 6. Number of FOI requests referred
to Information Commissioner. 7. Average number of working days to
close an FOI request (including initial response, review and ICO
investigations).

Yours faithfully,

David Billings

Dear Mr Billings

Please find attached the response to your information request which was
sent on 11 April 2008 to the e-mail address we have previously used in
correspondence with you and by post to your home address. I apologise
for the oversight in not providing the response to the address through
which the request was made.

Yours sincerely,

Liz Hannan
Freedom of Information and Data Protection Manager

PHSO Principles of Good Administration launched on 27 March 2007 - please visit our website for more details: www.ombudsman.org.uk

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