for Information about allegations by children against staff

Dear Mr Walker

Request for Information (Reference 09/FOI/1617)

Thank you for your request for an internal review, received on 19
September 2009.

Gloucestershire County Council is committed to the principles of the
Freedom of Information Act (FoIA) and will wherever possible provide all
the information requested unless constrained by another statute or by an
exemption within the FoIA. Please note that some information you have
requested may not be provided to you; this will only be information that
can be withheld by law. In most cases the reasons will be explained to you
along with your copy of any information that can be released to you.

Your request is being considered and you will receive a response as soon
as possible and within the statutory timescale of 20 working days, as
defined by the FoIA; that date is 16 October 2009.

We may need to contact you if the request needs to be clarified; this is
to ensure that we provide you with the information you require.

If the information you have requested is held by another public authority
we will transfer the request to them. If you have any objections to this
approach please contact us as soon as possible so we know not to transfer
the request and we will provide you with the relevant contact details
instead.

Yours sincerely

Teresa Wilmshurst

Information Manager

Information Management Service

Gloucestershire County Council

Community & Adult Care Directorate

Shire Hall

Gloucester

GL1 2TG

Tel: 01452 425186

Email: [1][email address]

Go to [2]www.gloucestershire.gov.uk to find information on any County
Council service. It couldn't be easier to find information instantly and
in some cases apply for services on line.

For Freedom of Information (FOI) requests please email
[3][Gloucestershire County Council request email]

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Dear Mr Walker
Request for Information (Reference 09/FOI/1617)

I am writing in response to your complaint about Gloucestershire County
Council's [the council] handling of your request for information, received
on 29 September 2009.
I have undertaken searches across the Information Management Service and
the council does not have a record of your original request. I have
concluded that there must have been a technical issue somewhere between
the site you have submitted it from and the council's Freedom of
Information email account. As the request has not been received by the
council I am unable to consider your complaint further.
If you wish the council to respond to your original request please
re-submit it to the council's dedicated email address,
[1][Gloucestershire County Council request email] or send it to the address below and the
council will respond within 20 working days of receiving the request.
Outcome

Your complaint is not upheld as your request has not been received by the
council.

Right of appeal

I refer you to section 50 of the Freedom of Information Act (FoIA) which
provides you with the right to apply to the Information Commissioner if
you remain dissatisfied with our response to your request. His contact
details are:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 700

In order for the Information Commissioner to deal with your complaint
properly you should write to him and send the following:

* A covering letter giving him details of your complaint
* Details of your initial request
* A copy of the council's initial response
* A copy of the complaint you made through the council's internal review
or complaints procedure
* A copy of the council's response
* Any other information you think is relevant
* Your contact details

Alternatively you can complete their [2]freedom of information complaints
form (PDF version). If all evidence in support of your complaint is
available electronically, please complete their [3]complaints form (word
version for electronic submission) and save it to your computer before
submitting it as an attachment, along with any evidence, to the [4]online
enquiry form.
I will now close your complaint as of this date.

Yours sincerely

Jenny Grodzicka
Corporate Information and Compliance Manager
Community and Adult Care Directorate

Gloucestershire County Council
Shire Hall
Westgate Street
Gloucester
GL1 2TG

Tel: 01452 426186
Email: [5][email address]

Go to [6]www.gloucestershire.gov.uk to find information on any County
Council service. It couldn't be easier to find information instantly and
in some cases apply for services online.

For Freedom of Information (FOI) requests please email
[7][Gloucestershire County Council request email]

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GRODZICKA, Jenny would like to recall the message, "Complaint response 09/FOI/1617".

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Dear Mr Walker
Request for Information (Reference 09/FOI/1617)

I am writing in response to your complaint about Gloucestershire County
Council's [the council] handling of your request for information, received
on 19 September 2009.
I have undertaken searches across the Information Management Service and
the council does not have a record of your original request. I have
concluded that there must have been a technical issue somewhere between
the site you have submitted it from and the council's Freedom of
Information email account. As the request has not been received by the
council I am unable to consider your complaint further.
If you wish the council to respond to your original request please
re-submit it to the council's dedicated email address,
[1][Gloucestershire County Council request email] or send it to the address below and the
council will respond within 20 working days of receiving the request.
Outcome

Your complaint is not upheld as your request has not been received by the
council.

Right of appeal

I refer you to section 50 of the Freedom of Information Act (FoIA) which
provides you with the right to apply to the Information Commissioner if
you remain dissatisfied with our response to your request. His contact
details are:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 700

In order for the Information Commissioner to deal with your complaint
properly you should write to him and send the following:

* A covering letter giving him details of your complaint
* Details of your initial request
* A copy of the council's initial response
* A copy of the complaint you made through the council's internal review
or complaints procedure
* A copy of the council's response
* Any other information you think is relevant
* Your contact details

Alternatively you can complete their [2]freedom of information complaints
form (PDF version). If all evidence in support of your complaint is
available electronically, please complete their [3]complaints form (word
version for electronic submission) and save it to your computer before
submitting it as an attachment, along with any evidence, to the [4]online
enquiry form.
I will now close your complaint as of this date.

Yours sincerely

Jenny Grodzicka
Corporate Information and Compliance Manager
Community and Adult Care Directorate

Gloucestershire County Council
Shire Hall
Westgate Street
Gloucester
GL1 2TG

Tel: 01452 426186
Email: [5][email address]

Go to [6]www.gloucestershire.gov.uk to find information on any County
Council service. It couldn't be easier to find information instantly and
in some cases apply for services online.

For Freedom of Information (FOI) requests please email
[7][Gloucestershire County Council request email]

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Dear Mr Walker

Request for Information (Reference 09/FOI/1660)

Thank you for your request for information for a report of the
Parliamentary select committee, received on 5 October 2009.

Gloucestershire County Council is committed to the principles of the
Freedom of Information Act (FoIA) and will wherever possible provide all
the information requested unless constrained by another statute or by an
exemption within the FoIA. Please note that some information you have
requested may not be provided to you; this will only be information that
can be withheld by law. In most cases the reasons will be explained to you
along with your copy of any information that can be released to you.

Your request is being considered and you will receive a response as soon
as possible and within the statutory timescale of 20 working days, as
defined by the FoIA; that date is 2 November 2009.

We may need to contact you if the request needs to be clarified; this is
to ensure that we provide you with the information you require.

If the information you have requested is held by another public authority
we will transfer the request to them. If you have any objections to this
approach please contact us as soon as possible so we know not to transfer
the request and we will provide you with the relevant contact details
instead.

Yours sincerely

Sue Morris

Information Management Service Administrator

Information Management Service

Gloucestershire County Council

Community & Adult Care Directorate

Shire Hall

Gloucester

GL1 2TG

Tel: 01452 426837

Email: [1][email address]

Go to [2]www.gloucestershire.gov.uk to find information on any County
Council service. It couldn't be easier to find information instantly and
in some cases apply for services on line.

For Freedom of Information (FOI) requests please email
[3][Gloucestershire County Council request email]

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Dear Mr Walker,
Please find attached a copy of the file submitted by Gloucestershire, per
your recent FoI request.
If you are unhappy with this response, you are entitled to request a
review of the decision by writing to:

Victoria Wathen
Information Manager.
Shire Hall
Westgate Street
Gloucester
GL1 2TG.

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council.

The Information Commissioner can be contracted at:-

The Information Commissioner's Officer
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely
John
John James
Commissioning Manager ~ Data Management
Data Management Team
Commissioning Section
Children & Young People's Directorate
Information Management & Strategic Planning
Gloucestershire County Council
Quayside House Room 109
Shire Hall, Westgate Street
Gloucester GL1 2TP
( Tel: 01452 425329
2 Fax: 01452 426415
* email: [1]mailto:[email address]

Go to [2]www.gloucestershire.gov.uk to find information on any County
Council service. It could not be easier to find information instantly and
in some cases apply for services online.
P Consider the environment. Please don't print this e-mail unless you
really need to.

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