flouride

Under the Freedom of Information Act, we have up to 20 working days to
reply to your request for information. We endeavour to provide a full
response before this timescale.

Regards

FOI Team
<http://www.scottishwater.co.uk/portal/pa...>
<http://www.scottishwater.co.uk/portal/pa...>

Privileged/Confidential information may be contained in this Email and any files transmitted with it. If you are not the intended recipient you should not retain, copy or use this Email for any purpose or disclose all or part of its contents to any person. If you have received this Email in error please notify the postmaster and sender immediately and delete this Email from your system.

Opinions, conclusions and other information in this message that do not relate to the official business of Scottish Water ("SW") and / or Scottish Water Solutions Ltd ("SWS") shall be understood as neither given nor endorsed by them. The contents of Emails sent and received by SW and SWS are monitored.

WARNING: Although SW and SWS have taken reasonable precautions to ensure no viruses or other malicious software are present, SW and SWS cannot accept responsibility for any loss or damage arising from the use of this Email or attachments however caused. The recipient should therefore check this Email and any attachments for the presence of viruses or other malicious software.

Scottish Water
www.scottishwater.co.uk
www.scottishwatersolutions.co.uk
[email address]

Dear Mr Ovens,

This e-mail is in response to your request for information that was
received on 23 July.

I can confirm that fluoride is not added to any part of the water supply
in Scotland.

You can appeal if you are dissatisfied with this decision. You must
make your appeal within forty days of receiving this e-mail. Please see
the attachment included with this e-mail for details of our appeals
procedure.

Yours sincerely

Richard Duncan
Customer Relations
Scottish Water

show quoted sections

Under the Freedom of Information Act, we have up to 20 working days to
reply to your request for information. We endeavour to provide a full
response before this timescale.

Regards

FOI Team
<http://www.scottishwater.co.uk/portal/pa...>
<http://www.scottishwater.co.uk/portal/pa...>

Privileged/Confidential information may be contained in this Email and any files transmitted with it. If you are not the intended recipient you should not retain, copy or use this Email for any purpose or disclose all or part of its contents to any person. If you have received this Email in error please notify the postmaster and sender immediately and delete this Email from your system.

Opinions, conclusions and other information in this message that do not relate to the official business of Scottish Water ("SW") and / or Scottish Water Solutions Ltd ("SWS") shall be understood as neither given nor endorsed by them. The contents of Emails sent and received by SW and SWS are monitored.

WARNING: Although SW and SWS have taken reasonable precautions to ensure no viruses or other malicious software are present, SW and SWS cannot accept responsibility for any loss or damage arising from the use of this Email or attachments however caused. The recipient should therefore check this Email and any attachments for the presence of viruses or other malicious software.

Scottish Water
www.scottishwater.co.uk
www.scottishwatersolutions.co.uk
[email address]

Dear Mr Ovens,

One of the main chemicals we add to our water supply is chlorine to make
sure the water is safe to use when it leaves our water treatment plants,
flows down our pipes to the customers home. The dosing fluctuates in
different parts of the country. If there is any area of Scotland you
are particularly interested in, please let me know and I can send you a
copy of the water analysis form for the area which confirms everything
in the water supply.

Yours sincerely

Richard Duncan
Customer Relations
Scottish Water

show quoted sections

Under the Freedom of Information Act, we have up to 20 working days to
reply to your request for information. We endeavour to provide a full
response before this timescale.

Regards

FOI Team
<http://www.scottishwater.co.uk/portal/pa...>
<http://www.scottishwater.co.uk/portal/pa...>

Privileged/Confidential information may be contained in this Email and any files transmitted with it. If you are not the intended recipient you should not retain, copy or use this Email for any purpose or disclose all or part of its contents to any person. If you have received this Email in error please notify the postmaster and sender immediately and delete this Email from your system.

Opinions, conclusions and other information in this message that do not relate to the official business of Scottish Water ("SW") and / or Scottish Water Solutions Ltd ("SWS") shall be understood as neither given nor endorsed by them. The contents of Emails sent and received by SW and SWS are monitored.

WARNING: Although SW and SWS have taken reasonable precautions to ensure no viruses or other malicious software are present, SW and SWS cannot accept responsibility for any loss or damage arising from the use of this Email or attachments however caused. The recipient should therefore check this Email and any attachments for the presence of viruses or other malicious software.

Scottish Water
www.scottishwater.co.uk
www.scottishwatersolutions.co.uk
[email address]

Dear Mr Owens

Thank you for your reply of the 20 August 2009 requesting further
information regarding the chemicals used within our water supply. I have
enclosed the following information for your perusal:

1. Fact Sheet 3 which deals with the treatment aspects includes what is
added at the works. Fact Sheet 2 explains various parameters measured
under the regulations. More fact sheets including one on chlorine are
available at:

http://www.scottishwater.co.uk/portal/pa...
PGE_HOUSEHOLD/SWE_HH_WTR

2. Scottish Water does not add flouride in the water and there is no
plan to do it.

3. Water Quality Zone data for 2008 which shows what is typically in the
water supplied in Clackmannanshire.

4. The hardness of the water in the area is classified as moderately
soft with Calcium carbonate content of around 53 mg/l.

5. Any exceedance in any parameters under the regulations is reported to
the Drinking Water Quality Regulator (DWQR), Health Board and
Environmental bodies. You may also like to look at the DWQR site for
more information:

http://www.dwqr.org.uk/

Hope this helps.

You can appeal if you are dissatisfied with this decision. You must
make your appeal within forty days of receiving this e-mail. Please see
the attachment included with this e-mail for details of our appeals
procedure

Yours sincerely

Robin Lambert
Administration Assistant
Complaints Management Unit
[email address]
0131 445 6547

Privileged/Confidential information may be contained in this Email and any files transmitted with it. If you are not the intended recipient you should not retain, copy or use this Email for any purpose or disclose all or part of its contents to any person. If you have received this Email in error please notify the postmaster and sender immediately and delete this Email from your system.

Opinions, conclusions and other information in this message that do not relate to the official business of Scottish Water ("SW") and / or Scottish Water Solutions Ltd ("SWS") shall be understood as neither given nor endorsed by them. The contents of Emails sent and received by SW and SWS are monitored.

WARNING: Although SW and SWS have taken reasonable precautions to ensure no viruses or other malicious software are present, SW and SWS cannot accept responsibility for any loss or damage arising from the use of this Email or attachments however caused. The recipient should therefore check this Email and any attachments for the presence of viruses or other malicious software.

Scottish Water
www.scottishwater.co.uk
www.scottishwatersolutions.co.uk
[email address]

Dear Mr Ovens,

This e-mail is in response to your request for information that was
received on 20 September.

The following is added to the water supply before it leaves the
treatment works.

1. Lime to adjust the pH.
2. Chlorine to disinfect it.
3. Phosphate to provide a protection against lead coming of any lead
pipes we may still have. This is called plumbosolvancy.

Scottish Water does not have any plans to add fluoride to the water
supply in Scotland.

Yours sincerely

Richard Duncan
Complaints Management Unit
Scottish Water

show quoted sections