Dear Sir or Madam,

Does the LGO and/or CLAE provide electronic access to its datasets
to the Audit Commission and other public body [please name]

http://www.whatdotheyknow.com/request/lo...

"I am able to supply Ombudsman's letters for the last 3 years
<<ombudsman Annual Letter 2007-8.tif>> <<LGO Annual letter to
L[uton] BC 2006-07.pdf>> <<ombudsman Annual Letter 2005-6.tif>> You
should contact the Ombudsman's Office for previous years.

Similarly I can provide the following information for the past 4
years from a passworded Audit Commission webpage Extract from Audit
Commission website http://piprofiles.audit-commission.gov.u...

This takes you to:
http://extranetportal.audit-commission.g...(S(ee1tgaqgpk514u55k5kt2iet))/Homepage.aspx

Complaints Complaints to the local government ombudsman During
2007/08, the Local Government Ombudsman received 57 complaints
relating to the council, compared to 42 in the previous year and of
those complaints received in 2007/08 7 were dealt with by local
settlement. Context : Ombudsman: Total complaints received
Comparison group: All Authorities Year This Authority Increasing /
Decreasing Quartile Position Lowest 25% Median Highest 25% 2004/05
41 2 18 28 51 2005/06 45 <<Picture (Metafile)>> 2 16 28 52 2006/07
42 <<Picture (Metafile)>> 2 16 27 51 2007/08 57 <<Picture
(Metafile)>> 1 15 25 49 Context : Ombudsman: Decisions with
maladministration Year This Authority Increasing / Decreasing
Regional Average National Average 2004/05 0 0 0 2005/06 0 <<Picture
(Metafile)>> 0 0 2006/07 0 <<Picture (Metafile)>> 0 0 2007/08 0
<<Picture (Metafile)>> 0 0

and if it should provide access to this information by the Audit
Commission and any other organisation could you provide any
documents identifying why their data should be different to that
published by the LGO in both their spreadsheets and annual letters
(and provide copies of all altered records).

i.e. in 2007/2008 according to the LGO there were nine (9)
identified local settlements agreed between the LGO and Luton
Council.. yet according to Luton Council (based on the Audit
Commission Web Site) there were only seven (7)

Yours faithfully,

Stuart Hardwicke CARRUTHERS

Dear Mr Hardwicke Carruthers

This is to acknowledge receipt of your email request, received on 26
September.

I will aim to reply within the 20-working day target (which would be by
24 October). If I am unable to do so, I will write to you again
explaining why.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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Dear Mr Hardwicke Carruthers

Please find attached a letter in response to the request below.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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